This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - |
- | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: Europe/Kyiv (GMT+02:00)
Tagged: Compatibility, Exception
This topic contains 8 replies, has 0 voices.
Last updated by Andrey 3 hours, 37 minutes ago.
Assisted by: Andrey.
Author | Posts |
---|---|
February 23, 2025 at 7:06 pm #16738522 | |
akmaljonU |
Background of the issue: Symptoms: Questions: |
February 23, 2025 at 9:55 pm #16738696 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Thank you for contacting WPML support. Please upload any relevant screenshots that would help illustrate the problem. Have you fully translated your homepage into other languages? |
February 24, 2025 at 9:15 am #16739530 | |
akmaljonU |
I migrate translation from polylang via the "Migrate Polylang to WPML" plugin. And also I checked tranlsation and save it manually. I have not just a language switcher on the menu block but actually menus per lanugages are also different, for example in the screenshots below you can see that in russian version of page there's no CTA button. |
February 24, 2025 at 10:56 am #16740355 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Thank you for your feedback. The menus' differences are not a problem. You need to ensure that the language switcher has been added to the menu in WPML → Languages and the page where you are viewing the menu is translated. How did you add the language switcher? Could you also show me how you created your menus? |
February 24, 2025 at 1:54 pm #16741378 | |
akmaljonU |
Sure, |
February 24, 2025 at 3:43 pm #16741996 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Thank you for your information and screenshots. Have you tried to translate menus using WPML → Translation Management? 1. Go to WPML → Translation Management. 2. Select the template with the Navigation block and the menu you want to translate. 3. Choose a translation method and Translate. But before, add the language switcher in the navigation block. I have attached the screens. |
February 24, 2025 at 4:59 pm #16742322 | |
akmaljonU |
I did steps you mentioned. Language switcher is appered on English page but now I have next issues: 1. On English page Language switcher is on the separate space from menu; |
February 25, 2025 at 2:41 pm #16746461 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Thank you for your feedback. I am unable to access your site as it is currently closed. 1. I suspect that the language switcher may not be separate but rather related to the space created by your button. Are you using custom CSS? 2. Please try re-translating the menu. 3. Consider disabling the language switcher you may have enabled in WPML → Languages. Did you follow the article linked below? (Translating Menus Built Using Site Editor) https://wpml.org/documentation/getting-started-guide/translating-menus/#translate-menus-site-editor/ |
February 25, 2025 at 3:16 pm #16746704 | |
akmaljonU |
Hi Andrey, |
February 25, 2025 at 3:31 pm #16746760 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Sure, let me know how it goes. If this is still the issue, I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it. |
February 25, 2025 at 7:42 pm #16747759 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Thank you for the information. I believe there is a mix-up with the navigation menu template translations. Could you confirm that you took a backup and if I can install the Adminer plugin to access your database? |
February 26, 2025 at 4:24 am #16748754 | |
akmaljonU |
Yes, I confirm that I took a backup, you can install plugins you needed. |
February 26, 2025 at 4:07 pm #16752120 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
I managed to get it working, but first, I had to delete the other navigation menus since they weren't being used as far as I could see. Here's what I did: - I removed all the menus but made a duplicate of the main one first. |
February 26, 2025 at 5:48 pm #16752595 | |
akmaljonU |
Hi, Andrey I see one more issue, I see that two blocks on main page (Certifications and Contact Us) has style issues on RU and UZ pages, can you also help fixing this issue? New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-two-blocks-on-main-page-has-style-issues/ |
February 27, 2025 at 3:20 am #16753830 | |
akmaljonU |
And I also noticed style issues of language switcher on mobile, is it also possible to fix? New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-style-issues-of-language-switcher-on-mobile/ |