As requested, here I pass you again, the issue we have with the Media Translation not working.
I've attached the image for your reference where you can see that the image has been translated but is not reflecting on the translated language.
Translated image is the top image on the Staging (Test) Homepage. hidden link hidden link
I've done all the possible tests:
1- Translate the image. Search and translate image option.
2- Delete the original image, upload a new image and translated. Search and translate image option
3- Delete the original image, upload a new image, translated, clear all cache. Search and translate image option
4- Delete the original image, upload a new image, translated, clear all cache and refresh the original and translated page. Search and translate image option.
The main banner desktop image did move to the phone banner that's why it was not showing. I've just moved it back to the main desktop banner and it shows again.
When opening the media translation, it never finishes to open completely the page.
I tried again to translate another image but still not working.
Sorry for the delayed response. We are still working on this issue, but unfortunately, the possible workarounds haven't resolved it so far. We will get back to you soon with an update. Thank you for your patience.
The banner image translation is not displaying due to a compatibility issue. As per our escalation procedure, I have reproduced the issue on a clean installation and escalated it to our compatibility team for further investigation. We will update you as soon as we have more information. Please wait.
