This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to see roomraccoon.com in the manage credits section on WPML despite de-registering and re-registering the site.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Log in to your WPML.org account and navigate to the Sites page.
2. Delete the roomraccoon.com site key by clicking the little trash icon.
3. Log in to your roomraccoon.com site, go to the Dashboard >> Plugins >> Add new >> Commercial tab and click the Unregister WPML from this site link if it exists.
4. Then click the Register WPML link.
5. Click the Get a key for this site link. It will generate the Key for your site, and you can also assign the credits using that popup.
6. Copy the key, paste it back into the input box, and press the Register button.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 3 months, 2 weeks ago.
Assisted by: Noman.
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 WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Thank you for contacting WPML Support. Could you try to follow the below steps and see if this resolves the issue: 1. Login to your WPML.org account >> Go to the Sites page: https://wpml.org/account/sites/ Please let me know if this resolves the issue or if you need further assistance with this issue. Thank you    |
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