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Supporter timezone: Asia/Kathmandu (GMT+05:45)
Tagged: ATE
This topic contains 0 replies, has 1 voice.
Last updated by Shekhar Bhandari 3 days, 5 hours ago.
Assisted by: Shekhar Bhandari.
Author | Posts |
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December 16, 2024 at 12:29 pm #16517294 | |
Jasper |
Background of the issue: Symptoms: Questions: |
December 19, 2024 at 8:26 am #16528653 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello 🙂 I will help you further on this issue. I checked the page: hidden link but it redirects to homepage so couldn't see the issue. Can you record a video showing the issue so I can debug this further. Look forward to your reply. Thanks |
December 19, 2024 at 12:05 pm #16529960 | |
Jasper |
Hi, Sorry I hidden the languages yesterday, not thinking about this. I changed it back and the links should be available again. |
December 19, 2024 at 12:20 pm #16530013 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. This info is private and available to you and WPML supporters only. Note: Look forward to your reply. Thanks |
December 20, 2024 at 9:21 am #16532748 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Error: The username TEMP WPML is not registered on this site. If you are unsure of your username, try your email address instead. Can you please check it? Thanks |
December 21, 2024 at 10:22 am #16536249 | |
Jasper |
Sorry, somebody deleted that account for safety. Try again... Also I am not receiving email from this ticket for some reason. Hence the slow reply |
December 23, 2024 at 4:59 am #16539264 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, I can see the issue, the issue is happening as the whole text is joined before translating, can you unjoin the texts and translate it and see if it helps? Also, provide me few more examples of the pages so I can test this further. Look forward to your reply. Thanks |
December 23, 2024 at 9:12 am #16539609 | |
Jasper |
Hello Shekhar, That translation is untouched both original as translation. Manually updating the original might be a fix. But we are talking about hundreds of pages. So that is really not realistic. Please advice |
December 23, 2024 at 10:58 am #16540028 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello Jasper, Can you provide me few other pages example where the issue exists? 4-5 pages will help. Look forward to your reply. Thanks |
December 23, 2024 at 2:30 pm #16540713 | |
Jasper |
Sure... here is a bunch: hidden link |
December 23, 2024 at 2:53 pm #16540797 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Can you let me know if this translations were translated automatically? Or there are manual translations too? Look forward to your reply. Thanks |
December 23, 2024 at 3:45 pm #16540946 | |
Jasper |
Hi Sheckhar, They were all automatic translations via the WPML Translation Management / Dashboard. |
December 25, 2024 at 6:36 am #16544960 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, I can replicate the issue and I have escalated the issue to our developers. I will update you as soon as I will receive any feedbacks from them. Thanks |