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[Resolved] The Events Calendar RSVPs don't appear when WPML is active

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is building a bilingual website using WPML, The Events Calendar Pro, and Event Tickets. They encountered an issue where the RSVP form does not appear on the event page, and the RSVP block is not saved when WPML is activated. Disabling WPML resolves the issue.
Solution:
We created a sandbox environment for the client to replicate the issue. It was suggested that the client should try creating a basic RSVP block in the sandbox to see if the problem persists. This step is crucial to determine if the issue is specific to the client's current setup or a general problem with the plugins and theme used. Additionally, we noted that there are known issues with The Events Calendar, but this particular problem with RSVP forms is not currently recognized as one.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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Last updated by chrisL-17 1 month, 3 weeks ago.

Assisted by: Bobby.

Author Posts
December 2, 2024 at 9:09 pm #16468460

chrisL-17

Background of the issue:
I am building a bilingual website that offers webinars and allows visitors to RSVP for them. I am using WPML for multilingual capabilities and The Events Calendar Pro and Event Tickets for events and RSVPs. The issue can be seen at: hidden link

Symptoms:
When WPML is activated, I cannot create an RSVP for an event. The RSVP form does not appear on the event page, and the RSVP block is not saved. Disabling WPML resolves the issue.

Questions:
Why does the RSVP form not appear when WPML is active?
How can I ensure the RSVP block is saved with WPML activated?
December 2, 2024 at 9:39 pm #16468569

chrisL-17

I am adding the RSVP form to the event page as a block.
December 2, 2024 at 9:41 pm #16468573

chrisL-17

I should say that if I disable WPML and create an event with an RSVP block, that RSVP block is still present when I re-activate WPML. But newly-created events will have the problem.
December 4, 2024 at 9:47 pm #16478738

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

I have created a sandbox for us to investigate this issue further

hidden link

If possible, please access the sandbox and create a basic RSVP block as you would on your site, and let me know your results.

There are a few known issues with The Events Calendar that our team is working on, however, this is not one of them at the moment.

December 7, 2024 at 2:04 pm #16488438

chrisL-17

On your sandbox the issue does not occur. RSVP blocks are created in the editor and appear on the event as expected.

So it's something else about the combination of the two. Maybe the theme I'm using. For my elimination test I was using a different default theme, namely one that doesn't use full site editing.

In any case I have some more testing to do.

Thank you for your help.

cmkl