Background of the issue:
I am trying to export translations using the WPML plugin. The issue can be seen at the following link: hidden link. I encountered an error on my local environment.
Symptoms:
The export to XLIFF failed. I expected to see an exported file, but instead, I got multiple PHP Notices indicating 'Undefined offset' in the file 'class-wpml-tm-page-builders-field-wrapper.php' on line 121.
Before this thread gets assigned to my colleague, I'd like to offer some initial guidance or potential solutions.
I understand the issue you're experiencing. Upon reviewing the WPML Debug Info, I noticed that the "WPML" and "String Translation" plugins have not been updated to their latest versions. Could you please update both of them to their latest version(WPML => 4.6.15 and String Translation => 3.2.18) and then try again?
Let us know the update. We'll be happy to help if you need further assistance in this matter.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
If updating our plugins will not solve the issue, could you please confirm if the issue persists when deactivating all plugin and test only with WPML Multilingual CMS and WPML String Translation on a default theme like Twenty Twenty Five?
Is this issue visible on the live site or do you have a staging site available?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
My apologies for the delay in answering. Take kindly note that I am located on Lima, Peru.
The login credentials for the provided staging site are not longer valid.
I would like to request temporary access (wp-admin and FTP) to the site to investigate the issue further.
The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to back up the site and database before granting us access.
If you cannot see the "wp-admin / FTP" fields, your post and site credentials will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields.
I may need to install a plugin called "All In One WP Migration" here to create a copy of the site that I can use to investigate the issue further.
However, I would also be very grateful if you could provide a staging site or copy of the website from your server for this purpose.
If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging site at https://wpml.org/de/account/websites/.
If you are not able to provide such a copy of the website for testing, please let me know on this ticket.
The private reply form looks like this: hidden link
The next time you reply, click on "I still need assistance".
Video: hidden link
Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hi Oscar,
I am sadly not able to install "Duplicator PRO" for taking a site package for debugging.
I get this error:
Could not create directory. /code/wp-content/upgrade
Do I understand right, that this is a staging site and I am able to disable plugins and switch themes? May I also install additional plugins like file managers or database access plugins?
