why is WPML translates row names and images

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using WPML on their site and is unsure why WPML translates row names and images, even though row names are not displayed on the frontend.
Solution:
We checked the client's website and noticed that some plugins required updating. We recommend updating all plugins to ensure smooth functionality. WPML translates row names to ensure a consistent and comprehensive translation across the entire site, including backend elements that might be used in various contexts. It also translates images to enhance the user experience and improve SEO by providing localized metadata for search engines.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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This topic contains 6 replies, has 2 voices.

Last updated by Marsel Nikolli 7 months, 1 week ago.

Assisted by: Marsel Nikolli.

Author	Posts
June 18, 2024 at 9:14 am #15747992
jannickV-2	Background of the issue: I am using WPML on my site hidden link. I want to understand why WPML translates row names and images. Symptoms: Row names are being translated even though they are not shown in the frontend. Questions: Why does WPML translate row names? Why does WPML translate images? Are they duplicated and translated for SEO reasons?
June 18, 2024 at 9:41 am #15748224
Marsel Nikolli	Hi, As we discussed, we will continue our conversation here. I would need temporary access to your site's WP-admin to check and understand your website setup. Please create an administrator user using any email address you prefer. Please fully back up your site (files and database) and confirm it in your next reply. . Your next reply is set to private for you to provide the username and password details. Thanks, Marsel
June 18, 2024 at 1:53 pm #15749383
Marsel Nikolli	Hi, Can you please check that the user you provided is active when I try to log in I get an error saying that the user doesn't exist. Thanks, Marsel
June 19, 2024 at 2:28 pm #15756412
jannickV-2	Hello, no problem logging in here. I can log in with the provided login details. Is it possible to try again?
June 19, 2024 at 2:45 pm #15756496
Marsel Nikolli	Hi, I get the error showing in the attached image when I try to log in. Thanks, Marsel
June 20, 2024 at 11:29 am #15763295
jannickV-2	Hello, I updated the login information. problem should be solved. thank you for your patience.
June 20, 2024 at 12:48 pm #15763753
Marsel Nikolli	Hi, Thank you, I was able to check your website. I've noticed that some plugins require updating and I suggest you do so. * Note: Please make sure you have a full backup of your website before making any updates/changes to your website. As for your questions, WPML translates row names to ensure a consistent and comprehensive translation across the entire site, including backend elements that might be used in various contexts. It translates images to enhance the user experience and improve SEO by providing localized metadata for search engines. I hope you find this information helpful and let me know if you have further questions. Regards, Marsel