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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using the WPML plugin for translations on your site, but after saving, the translations are not working or being published.
Solution:
We have checked your site and found that the translations are now working correctly and are also displaying on the front-end. In the backend, you should see a "pencil" edit icon, indicating that the translations can be edited. The absence of a "circled sync" icon suggests that there are no synchronization issues at the moment. Please verify that everything looks correct on your end as well.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance.

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This topic contains 2 replies, has 2 voices.

Last updated by Mihai Apetrei 1 month, 2 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
September 27, 2024 at 10:24 am

norbertS-14

Background of the issue:
I am trying to use the WPML plugin for translations on my site hidden link. I am doing translations, but after saving, the translations are not working or being published.

Symptoms:
The plugin is not saving or publishing translations correctly.

Questions:
Why are my translations not being saved or published?
How can I fix the issue with WPML not working properly?

September 27, 2024 at 11:20 am
September 27, 2024 at 11:23 am #16229609

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

This is the ticket.

I will get back to you as soon as we have updates.

September 27, 2024 at 5:23 pm #16230961

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

From what I can see now, the translation is working fine and it is also displaying on the front-end.

Also, in the backend, I can see a "pencil" edit icon and I don't see a "circled sync" icon anymore.

Can you please confirm that it looks ok on your end, too?

Please let me know.

Mihai