WPML String Plugin

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where activating the WPML String Translation plugin causes Elementor Pro Elements to become unclickable and the screen to keep loading in a loop, we can help.
Solution:
First, ensure that you update your WPML plugin and all related add-ons to the latest version, currently 4.7.1. This update includes bug fixes and improvements that might resolve your issue. You can find the latest versions in the 'My Account -> Downloads' section of our site. For detailed instructions on updating, please visit http://wpml.org/faq/install-wpml/.
Additionally, verify that both Elementor Pro and its Elements are updated to their latest versions. Before updating, we recommend backing up your database to prevent any potential data loss.

If this solution does not apply to your situation, or if it's outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at our support forum.

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Tagged: Exception

This topic contains 4 replies, has 0 voices.

Last updated by Andrey 3 months ago.

Assisted by: Andrey.

Author	Posts
March 13, 2025 at 10:35 am #16811175
michaelT-119	Background of the issue: I am trying to use the WPML String Translation plugin, but when it is activated, it causes issues with Elementor Pro Elements. The link to the page where the issue can be seen is hidden link. Symptoms: When the WPML String Translation plugin is activated, Elementor Pro Elements become unclickable and the screen keeps loading in a loop. Questions: Why does activating WPML String Translation cause Elementor Pro Elements to become unclickable? How can I resolve the loading screen loop issue when using WPML String Translation with Elementor Pro?
March 13, 2025 at 9:25 pm #16813745
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Please update your WPML plugin and add-ons to the latest version, 4.7.1, to benefit from the latest bug fixes and improvements. This may not necessarily resolve your problem; however, we must work on the newest code to troubleshoot the issue best. You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/ If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab. You need to make sure that Elementor Pro Elements and Elementor Pro are also updated to the latest versions. Please remember to backup your database before you proceed.
March 15, 2025 at 10:06 am #16819586
michaelT-119	Thank you for your reply, but when i try to update it keeps updating in a loop and never finishes or wont let me update and gives me a error message that it cant be updatet ...
March 17, 2025 at 9:55 am #16823726
michaelT-119	I need a LIVE Chat please
March 17, 2025 at 10:02 am #16823756
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	There's probably a fatal error. You need to enable debugging. You can add a few lines to the site’s wp-config.php file. With the error log enabled, you will see the actual problem. To enable it, open your wp-config.php file and look for define('WP_DEBUG', false);. Change it to: define('WP_DEBUG', true); To enable the error logging to a file on the server, you need to add yet one more similar line: define( 'WP_DEBUG_LOG', true ); The errors will be saved to a debug.log file inside the /wp-content/directory. https://wpml.org/documentation/support/debugging-wpml/ Let me know what you see after the debug mode has been enabled. I cannot convert the support ticket to the chat, but you can open a live chat.