Problem: Nach einem WPML Update ist das Woocommerce Backend auf Englisch, obwohl die Standard-Sprache der Website und des Admin-Kontos Deutsch ist. Wenn WPML deaktiviert wird, erscheint das Backend wieder auf Deutsch. Solution: Um dieses Problem zu beheben, empfehlen wir Ihnen, ein vollständiges Backup Ihrer Website zu erstellen und folgende Schritte durchzuführen: 1. Navigieren Sie zu Dashboard > Aktualisierungen und installieren Sie die neueste Version von WordPress erneut. 2. Bleiben Sie unter Aktualisierungen und suchen Sie nach dem Button „Übersetzungen aktualisieren“. Klicken Sie darauf, falls er verfügbar ist. 3. Gehen Sie zu WPML > Theme- und Plugin-Lokalisierung und deaktivieren Sie die Optionen: - „Die .mo-Datei des Themes mit 'load_textdomain' automatisch laden“ - „Theme- oder Plugin-Text-Domains benutzen, wenn gettext-Befehle keinen Stringliteral verwenden“ 4. Besuchen Sie erneut die Seite Theme- und Plugin-Lokalisierung und klicken Sie auf „WPML has detected changed or new MO files“. Wählen Sie alle Optionen aus und klicken Sie auf „Scan translation files“. Wenn diese Option nicht angezeigt wird, können Sie diesen Schritt überspringen.
Falls diese Lösung veraltet erscheint oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu bestätigen und sicherzustellen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme auftreten, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum.
You are encountering an error message stating 'Table 'cobaia_wp_lbgie.wp_icl_strings' doesn't exist' after possibly migrating your site.
Solution:
We recommend performing a full site backup before proceeding with any changes. After backing up, please follow the workaround provided on our errata page to address the missing database tables issue. You can find the detailed steps here: Missing _icl_strings and _icl_string_translations Data Tables.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client reported that the Main Menu disappeared from the WordPress admin area but was still visible on the frontend. After using WP Menu Sync, the Main Menu reappeared in the admin area, but two Main Menus appeared on the frontend in the secondary languages. Solution: We identified this as a known issue related to WP Menu Sync and the translation of custom menu items. You can read more about this issue here. We recommend editing the menus directly in the affected languages (French, Catalan, and Portuguese) to correct the duplication. Before making any changes, please ensure to back up your entire site (both files and database).
If this solution does not apply to your case, or if it seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket for further assistance.
Problem: You want to display different YouTube videos on the German and English versions of your website using Advanced Custom Fields (ACF). You are unsure how to implement this. Solution: We recommend that you first ensure your website is fully backed up. Then, follow these steps: 1. Go to your ACF Field Group and set its translation mode to 'Expert'. 2. Change the field that contains the YouTube embed to 'translate'. 3. Make a minor modification to the post containing the embed, such as adding a blank space to a text, and save your changes. 4. Check the translation for the YouTube video URL.
If this method does not resolve your issue, it might be due to other factors. In such cases, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client was trying to translate WooCommerce system emails into German and English. They followed the steps in our guide to translating WooCommerce.
However, with WooCommerce Multilingual enabled, all emails were sent in English only. Disabling WooCommerce Multilingual resulted in emails being sent in the correct language. Solution: This came down to a bug.
We released WPML String Translation 3.2.16, which is expected to address this issue. Please ensure that you have the latest versions of all relevant plugins and themes.
If this solution does not resolve the issue or seems outdated, check the related known issues and verify the version of the permanent fix. If problems persist, please open a new support ticket with us.
Problem: You are using the WPML plugin on your site and have encountered an issue where the search results display correctly in English (in 3 columns), but in Greek, they display only in one column. Solution: This issue appears to be a compatibility problem with your theme. The grid design that works in English does not initialize on the translated Greek page. We recommend contacting the theme's support team or developers to inquire if the theme is compatible with WPML. If it is not, suggest that they join our Go Global program, where our Compatibility developers will assist in making their product fully compatible with WPML at no cost.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
