Problem: The client is using WPML to create a Spanish version of their website and has encountered an issue where Spanish Memberships include English subscriptions. This prevents Spanish speakers from accessing content they purchased because the memberships do not recognize the Spanish subscriptions. Solution: We confirmed that the WooCommerce Memberships plugin is compatible with WPML. However, there are known issues that might be causing the problem described. We recommend checking the specific errata related to WooCommerce Memberships not assigning membership when purchasing a product in a secondary language. Here is the link to the errata: https://wpml.org/errata/woocommerce-memberships-does-not-assign-membership-when-purchasing-a-product-in-a-secondary-language/ Applying the suggested workaround from this errata may resolve the issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
