Problem: You are using the 'Twenty Twenty-four' block theme on your WordPress site and are unable to include the language selector in the top main menu or change menu items for translated pages, as the Appearance > Menus link is unavailable due to the block editor theme. Solution: 1. The Appearance > Menus section is not available with Block Themes, and the settings under WPML > Languages > Menu language switcher do not work with these themes. Instead, use the WPML Language Switcher Block, which can be placed in the header or footer templates. 2. To translate Block Theme Templates, Template Parts, and Navigation Menus, navigate to WPML > Translation Dashboard, create a translation job for each content, assign the jobs to yourself, and then access them at WPML > Translations to complete the translations using the WPML Translation Editor. If these steps did not resolve your issue, it might be helpful to send us the WPML troubleshooting information. More information can be found here: https://wpml.org/de/faq/provide-debug-information-faster-support/
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client translated all product attribute terms into every language using WPML but found that the term thumbnail images did not automatically display for all translated terms.
Solution: 1. Identify the custom field name used for term thumbnails. This can vary depending on the theme or plugins used. 2. Set the translation preference for this custom field in WPML to 'Copy'. This ensures that the thumbnail images display correctly across all languages. 3. If the field is set to 'Don't translate', change it to 'Copy' in WPML -> Settings -> Custom Term Meta Translation, then save the changes. 4. Update the translation of the term to reflect these changes.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client was experiencing an issue where the logo was not appearing in the navigation menu on their bilingual WordPress site using WPML. In the main language (English), the logo appeared everywhere except the navigation menu. In the secondary language (Greek), the logo did not appear at all. The issue was not present when WPML was deactivated. Solution: We identified that the issue was related to CSS settings. To resolve it, we added the following CSS code in Appearance -> Editor -> Styles -> Additional CSS:
We advised the client to flush the cache memory and update the translation of the FrontPage_EN template. Additionally, we recommended duplicating the FrontPage_EN template to Greek and translating it to ensure the menu structure is correctly applied in both languages. For detailed steps on duplicating and translating templates, please refer to the WPML documentation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please do not hesitate to open a new support ticket at WPML support forum.
