WCML

Problem:
The client reported that URLs for translated products were not correctly reflecting the translated product names, instead showing a generic URL format. Additionally, there was confusion about why products ended up in drafts after being updated and requested for translation.
Solution:
We advised the client to ensure that the second language products are published and not left in draft status, as draft products are only visible to admins and will display generic URLs. If using the 'Translate Everything' mode, it's possible that new translations are automatically set as drafts needing review. The client should check the WPML settings to adjust this or manually confirm the review of each translation. Furthermore, if the original product was a draft when translated, the second language product would also need to be manually changed to 'published' status after updating the original product.

If this solution does not resolve the issue or seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

Problem:
If you're experiencing a 404 error on translated product category pages using WPML, it might be due to issues with your permalink settings or slug translations.
Solution:
1) Verify that there are translated products within the category in question.
2) Use distinct slugs for different languages; avoid using the same slug, such as "magazine", in both languages.
3) If the problem persists, consider setting up a staging site to isolate the issue. On this site, use the default WordPress theme and enable only the WPML plugins and WooCommerce, while disabling all other plugins.
4) Ensure that all your themes and plugins, especially WPML and WooCommerce, are updated to their latest versions.

If these steps do not resolve the issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.

Problem:
Sie versuchen, die Produkt-URL von /produkt auf Spanisch zu /produkto zu übersetzen, aber die Übersetzung der Produkt-URL wurde nicht übernommen.
Solution:
Wenn Sie dieses Problem erleben, empfehlen wir Ihnen, den Custom Post Type „Produkt“ unter WPML → Einstellungen zu öffnen. Dort finden Sie ein Dropdown-Menü, in dem auch der Slug gespeichert wird. Bitte überprüfen Sie, ob eine Anpassung oder Aktualisierung dieses Wertes das gewünschte Ergebnis erzielt.

Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum unter https://wpml.org/de/forums/forum/support-in-german/.

Problem:
You want to add a different shipping class in translated products on your WooCommerce site, but the shipping class field is locked.
Solution:
In WooCommerce when integrated with WPML, product details including shipping classes are synchronized across translations. To have different shipping classes, you would need to create independent products for each language instead of translating them. Although there is an option to unlock specific fields at WPML > Settings > Custom Field Translation, we do not recommend altering these settings as it could lead to unexpected issues with how WooCommerce Multilingual & Multi-Currency functions.

If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket at WPML support forum.

Problem:
You are trying to display products on the SHOP page in your second language, but the BOUTIQUE page, although assigned as a Shop page, does not show any products or filters.

Solution:
We recommend disabling available plugin one by one to check if it's the issue. This action has been found to fix the problem of products not displaying on the assigned Shop page in the second language.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket with us for further assistance at WPML Support Forum.