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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing 404 errors on Spanish product category pages on a multilingual site using WPML, despite the products being visible and unique slugs for categories being set. The default language was Dutch, and the issue persisted even after re-saving permalinks and disabling caching/SEO plugins.
Solution:
We identified that the issue was due to the client setting a custom base but using a different shop slug. We recommended using the original shop page slug 'winkel' and the regular WooCommerce permalink setting 'Shop base with category'. We adjusted the permalink settings from Settings > Permalinks to resolve the issue. After making these changes, the Spanish product pages began to display correctly.

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This topic contains 17 replies, has 0 voices.

Last updated by Dražen 7 months, 3 weeks ago.

Assisted by: Dražen.

Author Posts
September 12, 2025 at 7:09 am #17396201

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I have checked and fixed it on your website.

Issue is you are setting custom base but using different shop slug, it would be better to use original shop page slug winkel, and regular WC permalink 2Shop base with category". I have changed to that settings from Settings > Permalinks.

If you wish to use something other then winkel, then please adjust your default language page and translate how you wish.

Product page works fine now:
- hidden link

Regards,
Drazen

September 17, 2025 at 9:30 am #17408662
ricardoA-6

Dear Drazen,
Sorry for my delayed response, and thank you very much for fixing the problem. Could this also be the reason why the category thumbnails are not saving?
When I try to change the thumbnail of a category by uploading a new picture and clicking update, the old thumbnail automatically reappears instead of the new one I selected from the media library.
Best regards,
Ricardo

New threads created by Dražen and linked to this one are listed below:

https://wpml.org/forums/topic/split-category-images-not-uploading/

Schermafbeelding 2025-09-17 om 11.22.36.png
September 17, 2025 at 9:47 am #17408710

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back.

We limit 1 issue per ticket to keep things clear. This will help other users with similar problems to find solutions when searching the forum.

I have opened a new ticket for your other doubts:
- https://wpml.org/forums/topic/split-category-images-not-uploading/

I will be closing this ticket now since seems no more doubts about the topic.

Regards,

Drazen