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This topic contains 33 replies, has 0 voices.

Last updated by yvesB-21 1 day ago.

Assisted by: Alejandro.

Author Posts
August 7, 2025 at 7:47 pm #17303987

yvesB-21

the translations keeps on stopping, what's wrong? the 100 euro limit is paid but it keeps on stopping and asking again and again

Screenshot 2025-08-08 004647.png
August 8, 2025 at 12:31 pm #17305412

Alejandro
WPML Supporter since 02/2018

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

I'm investigating this with our Devs because it's not supposed to have appeared at all!

I'll get back to you as soon as I get an answer from them.

August 8, 2025 at 12:36 pm #17305426

yvesB-21

yes it was very confusing, i thought the credits that we used previously will be added so we can get a discount for the increase number of credits used. but i am not sure how this is working. can you let me know if the total credits we used in pay as you go is right now the discounted credits for the increase total number of the credits we used or is it going to be refresh each month?
i had to pay the safety limit again for this month and then it isn't translating further.

August 9, 2025 at 9:58 am #17306703

yvesB-21

any update?