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Supporter timezone: America/Los_Angeles (GMT-08:00)

This topic contains 5 replies, has 2 voices.

Last updated by Bobby 10 months ago.

Assisted by: Bobby.

Author Posts
January 23, 2024 at 8:39 am #15214646

Daniel Dorado

Recently, we have published this website formatted with Bricks Builder.
We are facing an issue on the blog entry page.
When clicking on the links of the blog entry categories, the page redirects to a 404 error. A double language tag is added to the URL.

January 25, 2024 at 11:33 am #15225821

Daniel Dorado

We have disabled everything and left only WPML and the 2023 wordpress theme and the problem persists

January 25, 2024 at 3:04 pm #15226942

Daniel Dorado

hi

January 25, 2024 at 11:24 pm #15228451

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

Please review the following documentation and try the workaround:
https://wpml.org/errata/wpml-redirection-issue-in-multisite-network-with-sub-folder-installation/

Let me know your results, please.

Note: You can still try this workaround even if you are not using a Multisite environment

January 26, 2024 at 9:13 am #15229211

Daniel Dorado

Hi Bobby.

On a multisite installation is still redirecting to a 404

January 26, 2024 at 6:14 pm #15231437

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

The topic ‘[Closed] A double language tag is added to the URL in category links’ is closed to new replies.