This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing issues with translating Advanced Custom Fields (ACF) because the translation mode for the fields was not selected.
Solution:
We accessed the client's field groups and selected the appropriate translation mode for the fields. We then instructed the client to update the post in the default language and its translation. We also provided a guide for translating ACF fields: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/.
If you're experiencing a similar issue, we recommend checking the translation mode for your ACF fields and ensuring they are set correctly. After that, update your post in the default language and its translation. For detailed guidance, please refer to our documentation on translating ACF fields.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please don't hesitate to open a new support ticket in our forum: https://wpml.org/forums/forum/english-support/.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 8 replies, has 2 voices.
Last updated by 1 year, 4 months ago.
Assisted by: Osama Mersal.