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Tagged: Documentation request
This topic contains 11 replies, has 2 voices.
Last updated by Waqar Ali 1 year, 2 months ago.
Assisted by: Waqar Ali.
Author | Posts |
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February 21, 2024 at 9:28 am #15326276 | |
heatherP-3 |
I’m in the final stretch of translating the site in to French however there are a couple of items that I’m struggling to get across the line. I’m using Pixel Filterable Gallery by Divi Pixel which is filtered down using Divi Pixel Categories on the Driver Stories page. It works perfectly on the original page however the grid of images aren’t showing up on the translated page; Original Translated Do you know why that might be and how I can rectify it? Also, on the news page I’m using a combination of DG Blog Module by Divi Gear and Pixel Filterable Grid by Divi Pixel and the Read More button hasn’t translated in either instance, or on the carousel at the bottom of the Home page. Do you know how I can change that? hidden link hidden link I also can’t work out how to translate the wording in the filter of the News page (the section in the black band): hidden link Many thanks in advance, Heather. |
February 21, 2024 at 1:23 pm #15328196 | |
Waqar Ali |
Hi, Thank you for contacting us and I'd be happy to assist. To troubleshoot around these points, I'll need to see how these pages and WPML are set up in the admin area. Can you please share the temporary admin login details, in reply to this message? Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details. regards, |
February 26, 2024 at 9:13 am #15342891 | |
heatherP-3 |
H, sorry to bother you. I just wondered if you've had chance to look at this yet and if you know how it might be resolved? Many thanks and kinds regards, Heather |
February 26, 2024 at 12:24 pm #15344080 | |
Waqar Ali |
Thank you for sharing the access details. During troubleshooting, I noticed that the taxonomy 'dipi_media_category', which the Pixel Filterable Grid Gallery uses for the media items is set to 'Not translatable'. Please set this taxonomy to 'Translatable' and then translate its terms from WP Admin -> WPML -> Taxonomy translation. Once these terms have been translated, the gallery should start showing for the translations too, |
February 26, 2024 at 1:48 pm #15344557 | |
heatherP-3 |
Hi Waqar, Thank you very much for you reply. I have done that and have changed the filter names which as it happens is only the one needed (Organiser) as the others are race series names so they will stay the same in both languages. Unfortunately the images still aren't showing though. Also the word 'All' in the filter still needs to be changed and I can't work out where I need to do that. I've noticed that the word 'All' also needs to change on the filter on the News page too; hidden link Can you advise further please? Best wishes Heather New threads created by Waqar Ali and linked to this one are listed below: https://wpml.org/forums/topic/split-translating-all-label-in-pixel-filterable-gallery-settings/ |
February 29, 2024 at 11:43 am #15357609 | |
Waqar Ali |
Thanks for writing back. To troubleshoot this further, I'll need to perform some tests on the gallery added by the plugin. Do I have your permission to download a clone/snapshot of the website and investigate this on a different server? |
February 29, 2024 at 11:52 am #15357702 | |
heatherP-3 |
Hi Waqar, Thank you very much for your reply. Yes of course, that's absolutely fine. Kind regards, Heather |
March 4, 2024 at 1:50 pm #15369926 | |
heatherP-3 |
Hi, I hope you had a good weekend. Sorry to bother you again but there's also another couple of words that I'm struggling to change so I wondered if you can also advise on these please. I'm hoping that it's more of a simple fix! It's the 'Read More' text on the news carousel and grids, and the 'All' text on the Driver Story and News filter. I've tried in the strings but I can't seem to find the right area. hidden link Many thanks for all your help. Kind reagrds, Heather |
March 5, 2024 at 7:36 am #15372786 | |
Waqar Ali |
Thank you for the permission and I've downloaded your website's clone. I'll be running some tests and will share the findings around the gallery and the read more text, as soon as this testing completes. |
March 6, 2024 at 2:03 pm #15379818 | |
Waqar Ali |
Thank you for waiting. For the images not showing in the gallery, here is how I was able to fix it on your website's clone: 1. Please go WP Admin -> WPML -> Support and you'll find a link to the 'troubleshooting' page. 2. On this screen under the 'Clean up' section, select 'Media' post type and use the 'Synchronize posts taxonomies' button next to it. This will assign the translated taxonomy terms to the relevant media/images and once this process is completed, the gallery items will start showing for the translated page too. Note: Because there are a lot of images uploaded on the website, this process will take some time, so let it complete. For the other text items not getting translated, I'm still investing those strings and will keep you updated with the findings. |
March 6, 2024 at 4:39 pm #15380840 | |
heatherP-3 |
Hi Waqar Thank you so much for this. The Drivers page is now working perfectly. I really appreciate all the time you've taken to help resolve this. I'll look forward to hearing about the 'All' and 'Read more' text. Kind regards Heather |
March 8, 2024 at 1:47 pm #15389580 | |
Waqar Ali |
Hi Heather, Both the remaining issues have been addressed through their separate tickets. You're welcome to mark this ticket as resolved and start a new one for each new question or concern. regards, |