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This topic contains 4 replies, has 2 voices.
Last updated by geertP 1 year, 9 months ago.
Assisted by: Osama Mersal.
Author | Posts |
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February 21, 2023 at 3:51 pm #13080859 | |
geertP |
Tell us what you are trying to do? Because this is a live website, I've duplicated the website to a test-environment. I can give you admin access. Kind regards |
February 22, 2023 at 7:58 am #13085603 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi Geert, Thanks for contacting WPML forums support. I'll be glad to help you today. Please let me know which page is the problematic page. Also, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
February 22, 2023 at 8:34 am #13086049 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi Geert, Thanks for the access details. You use ACF blocks and don't have ACF Multilingual installed, so please install it and check the following guides. 1) https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/ After setting the translation preferences for the custom fields, please update the page in the default language and translate it to check if the strings will appear in the translation editor. Best regards, |
February 22, 2023 at 10:25 am #13087341 | |
geertP |
Hi Osama, I think it's solved.(didn't test it very well yet) I installed the plugin. Thanks |