When me make a simple change on a page, all the translations in the advanced translation editor are lost. This seems to be an issue that only appears on this certain website, in other cases we never had that before. I made a quick video showing you exactly what's going on: hidden link.
Also, did you run already a test while using only the Avada Parent Theme and WPML without any further plugins or the child theme activated?
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I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to your staging site to investigate this issue further.
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hi there
I've deactivated all plugins - except of the page builder plugins from avada and the backup plugin. I've tested again - sometimes it worked, sometimes it didn't. I made a video, where I started with some missing elements in the translation, but later on it worked again. Please have a look at it. hidden link
Add elements, change one other and go to the translations, we've had the following cases:
- the translations were deleted
- the original language elements didn't show up
- the connected elements were disconnected and translations sometimes missing, sometimes not.
- the problem displays more often, when it's not the original language
- sometimes it worked fine...
I see, that WPML is saying that - but my Theme (avada) and wordpress (tools > website state) say 512 (see attached screenshot). So that can't be the problem. I would like to give you access to this staging site - so you can try different troubleshooting options.
WordPress hat zusätzlich ein eigenes WP_MEMORY_LIMIT.
Könntest Du bitte die WordPress-Speichergrenze (WP Memory Limit) auf mindestens 256 MB erhöhen?
Deine aktuellen Werte sind:
PHP Memory Limit 512M
WP Memory Limit 128M
Du musst Dich dazu mit dem Server Deiner Website verbinden und die Datei wp-config.php in einem Text-Editor öffnen. Die Datei befindet sich im Stammverzeichnis von WordPress.
Füge diesen Code der Datei wp-config.php hinzu, um den Arbeitsspeicher von WordPress zu erhöhen:
define ('WP_MEMORY_LIMIT', '256M');
Fügen dies kurz vor diesem Kommentar ein:
// That's all, stop editing! Happy blogging.
Die aktuellen Werte lassen sich unter WPML > Support > WordPress einsehen.
Diese Einstellungen können direkt von Ihrem Hosting-Provider eingeschränkt werden. Daher empfehle ich, sich mit ihnen in Verbindung zu setzen und dort darum zu bitten, diese direkt zu ändern, sollten die Änderunge nicht direkt übernommen werden.
Sollten die Probleme nach Anpassung des Limit und erneuter Übersetzung der betroffenen Inhalte bestehen bleiben, dann schaue ich mir das gerne einmal auf dem Staging genauer an.
Mit freundlichen Grüßen
Andreas
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