After activation WPML getting eror 500

This thread is resolved. Here is a description of the problem and solution.

Problem:
After activating WPML and adding the Ukrainian language, the client experiences a 500 error on the frontend, accompanied by server logs indicating 'too many redirects'.
Solution:
We recommend reading the following article and following the instructions provided: Why is .htaccess getting overwritten with the language folder on my WPML website?

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.

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Tagged: Bug, Documentation request

This topic contains 2 replies, has 0 voices.

Last updated by maksymK-2 1 month, 1 week ago.

Assisted by: Itamar.

Author	Posts
November 17, 2024 at 12:50 pm #16411721
maksymK-2	Background of the issue: I activated WPML and added the Ukrainian language. After starting to fill it in, I periodically get a 500 error on the frontend. I found a message in the server logs indicating too many redirects: "AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace." I reset WPML completely, tested all plugins, and found that the error only occurs when WPML is enabled: hidden link. WPML seems to have no issues without an additional language. Symptoms: I am getting a 500 error on the frontend with too many redirects when WPML is enabled with the Ukrainian language. There is no information in the logs, debug info, or WPML. Questions: How can I fix the 500 error related to too many redirects? Why does the error only occur when WPML is enabled with an additional language?
November 17, 2024 at 7:10 pm #16412042
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, and thanks for reporting this. Please read the following article and follow the instructions. https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/ Is this solving that error on your site? Regards, Itamar.
November 18, 2024 at 11:07 am #16414368
maksymK-2	Looks like it helps. Thank you very much!
November 18, 2024 at 11:08 am #16414369
maksymK-2	Thanks