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This topic contains 3 replies, has 2 voices.

Last updated by Bigul 1 year, 10 months ago.

Assisted by: Bigul.

Author Posts
July 31, 2023 at 1:38 pm #14127913

mikeH-37

Hello Team,

One of your plugin conflicting with my website gogo2.com The plugin name is WPML String Translation. I am facing critical error when I am trying to enable this plugin. May I know the reason please? And what should I do to solve this issue.

All the plugins are up to date as well. Please check the attachment to see the error,

Thank you.

Screenshot_5.png
July 31, 2023 at 1:45 pm #14127953

mikeH-37

This is the correct debug info:

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August 1, 2023 at 5:33 am #14130357

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

I have a request. Please upgrade the following configurations for better performance of the site.

1) Increase *WP Memory Limit* to *256*(the minimum required memory limit for WPML is *128*). Please check the following links for more details

https://wpml.org/home/minimum-requirements/

https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php

2) Increase the *MaxInputVars* of PHP settings to *10000*. Please check the following article for more details or contact your system admin/hosting provider for this purpose.

hidden link

If the issue exists, please share with us the WordPress debug.log(not WPML debug information) for collecting more details on this. Refer to the following pages for instructions

https://wpml.org/documentation/support/debugging-wpml/

https://wordpress.org/documentation/article/debugging-in-wordpress/

To enable the WordPress Debug log, open your wp-config.php file of site root and look for define('WP_DEBUG', false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check if you are getting any errors or warnings related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

--
Thanks!

Bigul

August 8, 2023 at 9:42 am #14168057

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

We have released a new version of WPML(4.6.5). It has included the fix for similar issues. Please upgrade to the latest version after a full site backup{mandatory} and make sure the issue is existing or not.

May you have to visit Plugins>>Add New>>Commerical tab and click on the *Check for updates* button to get the WPML automatic upgrade links of the latest version. This step will help us refresh the installer caches.

--
Thanks!

Bigul