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This topic contains 8 replies, has 4 voices.

Last updated by mandyL-3 12 months ago.

Assigned support staff: Mihai Apetrei.

Author Posts
October 19, 2018 at 6:20 am #2830596

Михаил Сидоренко

Please refund the purchase price "Multilingual CMS"

October 19, 2018 at 4:04 pm #2832641

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi and thank you for contacting WPML Support!

I will be happy to help you with this.

I'm sorry to see you go!

If in the future you would like to get started using WPML, I'd love to help in any way possible with using the plugin. Just post a new ticket and let me know!

If you wish a refund you can start the procedure from your WPML account page:
- https://wpml.org/account/ and clicking the "Get a refund" button.

Alternatively, you can contact us with the following form:
- https://wpml.org/purchase/refunds-policy/ and ask for that there.

You can also send an email to purchases@wpml.org for more details.

I hope you will consider WPML for your next multilingual project.

Kind regards,
Mihai

October 19, 2018 at 4:14 pm #2832648

Михаил Сидоренко

good day
On the page you specified there is no Refund button
No link on this and any other pages leads to the expected result of the refund.
Please do this procedure.
Thanks in advance for your help.

October 22, 2018 at 1:59 pm #2838330

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi.

Can you please let me know if you see any refund form on this page?
https://wpml.org/purchase/refunds-policy/

You should be able to find a form at the bottom of the page that you can complete and send it to our refunds department as here we only offer technical support.

Please let me know if you managed to find the form and send the inquiry.

Kind regards,
Mihai

October 22, 2018 at 2:31 pm #2838438

Михаил Сидоренко

Great, it worked out.
Thanks for the help!

October 22, 2018 at 2:42 pm #2838490

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi.

I am very happy to hear that it worked out.

Can you also please mark this ticket as "RESOLVED"?

Thank you.

Kind regards,
Mihai

October 22, 2018 at 3:44 pm #2838730

Михаил Сидоренко

My issue is resolved now. Thank you!

October 27, 2018 at 11:08 am #2855033

timmyT

Please refund the purchase price "Multilingual CMS"

October 29, 2018 at 1:40 pm #2858189

mandyL-3

I dont see contact form on that page. I want also refund as i cant add this tool on my blog page.