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Supporter timezone: Europe/Madrid (GMT+01:00)

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Last updated by g.v 3 weeks, 4 days ago.

Assisted by: Marcel.

Author Posts
November 19, 2024 at 4:52 pm #16420873

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

It seems your Duplicator file doesn’t include the installer.php file. This file is typically part of the zip and can usually be extracted from it, but I don’t see it in the file you provided. Could you please ensure that the package is generated with the installer.php included?

Thank you!

Best regards,
Marcel

November 21, 2024 at 3:42 pm #16430097

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Thank you! The deployed site is experiencing memory issues when opening Translation Management. I’ve forwarded the matter to our team for further investigation. I’ll keep you updated as soon as I receive their feedback.

Best regards,
Marcel

December 2, 2024 at 2:17 pm #16466718

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

can you please try the following:

1) Make a full backup of your database and open the _options table
2) Delete the key "wpml.ate.sync.lock" and "wpml.ate_sync.lock.key"

Does this work for you?

Best Regards,
Marcel

image6.png
December 9, 2024 at 7:41 am #16491221

g.v

Dear WPML,

The copy we sent likely included this key because we either paused or restarted the automatic translation. This key was not present on the live site.

On the live site, we attempted to pause the automatic translation and delete the associated key. However, this did not resolve the issue.

Current status: After approximately six weeks, the translation queue has grown to 60,000 items. At this pace, the translation won't be completed in 2024 but in 2025. To make matters worse, the system hasn't even begun translating items—it's still stuck on the queue.

We hope you can help us resolve this.

Kind regards

January 3, 2025 at 2:19 pm #16561611

g.v

Dear WPML,

We have paused the Automatic Translation, which currently has 63,000 items in the translation queue.

It seems that WPML is unable to handle the translation of a website with 100,000 products, and we are unsure how to resolve this issue.

We would appreciate a solution to split the Automatic Translation process, for example, by product category. Alternatively, there may be other ways to divide the translation task into smaller segments.

If it’s possible for you to translate the website in smaller blocks and provide us with the updated database or something similar, that could also work as a solution.

If you have other suggestions, we would love to hear them.

Kind regards