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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client wants to know if they can use WPML for another domain after one of their company sites has closed down.
Solution:
We recommend deleting the WPML site key for the closed company's website. You can do this from your WPML.org account at https://wpml.org/account/sites/.
Afterward, create a site key for the new domain you want to register. Then, log in to the new site and register using the newly generated WPML site key (found under Plugins>>Add New Plugin>>Commercial tab).
Please try this and let us know your feedback.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 2 voices.

Last updated by Bigul 1 month, 1 week ago.

Assisted by: Bigul.

Author Posts
October 24, 2024 at 9:20 am #16325206
October 24, 2024 at 10:20 am #16325528

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Please note that I have opened a new ticket for this one because as per our support policies, we can only handle one issue per ticket. It will help us to serve you better and we can avoid discussing multiple problems in one ticket. Thank you for your understanding

This can be done by deleting the WPML site key for the closed company's website. You can do this from your WPML.org account at https://wpml.org/account/sites/."

After that, create a site key for the latest domain you want to register. Then, log in to the new site and register using the newly generated WPML site key (found under Plugins>>Add New Plugin>>Commercial tab).

Please try it and let us know your feedback.

--
Thanks!

Bigul