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This topic contains 4 replies, has 2 voices.
Last updated by kelvinL-3 1 year, 11 months ago.
Assisted by: Mateus Getulio.
Author | Posts |
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March 14, 2023 at 3:22 pm #13244515 | |
kelvinL-3 |
From Theme and plugins localization, I scan the message from selected child theme, click the number queried and direct to Sting translation, I select the string and change the translation priority of selected strings to required and then click the Translation button. I am the translator too, I click edit translate the update the translation, the stutus show complete, I try to approve translation reviews but it prompts "This action does not apply to any of the selected translation jobs" I don't why, at last I can't translate my message I don't know which steps I missed, please help. |
March 14, 2023 at 8:51 pm #13246547 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hey there, Thanks for your contact and welcome to the WPML support forum! Let's try a possible solution for this issue. Please follow these steps: - Just to be safe, make sure to have a website backup before proceeding # Clear the cache in WPML Then, go back to the WPML -> String Translation module and try to resend to translation the mentioned strings (or you can also translate them manually in the ST module itself). Please give it a try and let us know how it goes. Thanks! Regards, |
March 15, 2023 at 12:07 am #13246937 | |
kelvinL-3 |
Dear Mateus Getulio, I follow the steps you mentioned, may I reconfirm my steps are correct? 1. Select the messages I want to translate and set them as Required. |
March 15, 2023 at 8:19 pm #13255067 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: **IMPORTANT** - Please make a backup of site files and database before providing us access. Please, let me know if you need any additional details. Have a nice day. |
March 17, 2023 at 1:48 am #13265197 | |
kelvinL-3 |
My issue is fixed. Thanks |