Can't speak to supporter issues

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Assisted by: Noman.

Author	Posts
June 27, 2024 at 12:45 pm #15843922
Jacky	Background of the issue: I am working on a site under development and I am trying to respond to a supporter regarding an open ticket. Symptoms: I am being blocked from responding to a supporter on a ticket. Questions: How can I respond to a supporter regarding an open ticket?

Author

Posts

June 27, 2024 at 12:45 pm #15843922

Jacky

Background of the issue:
I am working on a site under development and I am trying to respond to a supporter regarding an open ticket.

Symptoms:
I am being blocked from responding to a supporter on a ticket.

Questions:
How can I respond to a supporter regarding an open ticket?