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This topic contains 5 replies, has 2 voices.
Last updated by wenjunw 1 year, 5 months ago.
Assisted by: Osama Mersal.
Author | Posts |
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May 20, 2023 at 4:25 am #13681865 | |
wenjunw |
After translation, The drop-down widget of the categories in the default language's navigation bar shows no pictures, only English |
May 21, 2023 at 9:59 am #13684191 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) Please go to Appearance-> Menus, switch the language from the top admin bar and check the translated menus settings to see if the mega menu is activated. 2) It's unrelated to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/) You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line: /* Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M'); Best regards, |
May 22, 2023 at 2:22 am #13685869 | |
wenjunw |
Hi, Thank you for your help. For the English language, there is a button to open the mega menu, so the picture can show in the navigation. |
May 22, 2023 at 6:49 am #13686463 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for your update. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
May 22, 2023 at 9:20 am #13687633 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for the access details. I installed the Duplicator plugin to take a local copy and run some tests locally without affecting your live site with no luck. Please login to this sandbox site and install the Avada theme and plugins. (hidden link) After that, please create a test menu and translate it to check if the issue is replicable. If it's replicable, please let me know to consult our compatibility team. Thanks for your cooperation Best regards, |