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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

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This topic contains 38 replies, has 2 voices.

Last updated by Long Nguyen 4 months, 4 weeks ago.

Assisted by: Long Nguyen.

Author Posts
July 1, 2024 at 2:09 am #15864254

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I understand the issue. When testing on the sandbox site with the import template "wpmlsupport", maybe the Unique Identifier column doesn't match with the one in your import file and that causes the issue.
I suggest re-mapping the column in the import file manually (don't use the import template) and see how it works.

I also create a test import process on the sandbox site:
- A product in German language and translated into English.
- Import a translation product in the French language as you said it doesn't work.
here is the screen record hidden link

as you can see, it works properly to import translation product in the French language.

Looking forward to your reply.
Thanks

July 1, 2024 at 3:45 am #15864822

michaelG-25

Hi,

Thanks for your testing and reply! I see that the import, looks like it worked.
But when I click on the translation. WPML actually didnt translate the content. It ask you to start translating the contetn. See my screenshots. This should be not like this?
Or do you have a explanation for this?

Bildschirmfoto 2024-07-01 um 05.36.47.png
Bildschirmfoto 2024-07-01 um 05.37.00.png
July 1, 2024 at 3:53 am #15864897

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

It is expected. When you use an import plugin to import translation content on your site, you will need to use the WordPress editor to update the translation content manually. It is noted in the documentation
https://wpml.org/documentation/related-projects/legacy-wpml-all-import/importing-multiple-languages-with-wp-all-import-and-wpml/#updating-the-imported-translations

Once you import content in multiple languages, you can only update the translations manually. This requires you to turn off the Advanced Translation Editor and edit the translations using the native WordPress editor.

The content isn't translated in the Advanced Translation Editor so the translation memory doesn't recognize that content.
https://wpml.org/documentation/translating-your-contents/how-wpml-keeps-track-of-your-translations/

Thanks.

July 1, 2024 at 4:04 am #15864962

michaelG-25

Hi,

I m really confused. What does that mean? I have to translate all the 3000 products manually? Thats really not what we discussed. WPML Export and Import should import all the product translations in once. I dont need to translate all the products manually, thats the whole idea, to import the translations automatically over WP All Import and match the translation automaticall.
On the wpml website its written you can easily import all he translations over WPML Export and Import. Why this is now suddendly not possible?

July 1, 2024 at 4:16 am #15865000

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

That means you have to use the WordPress editor to UPDATE the translation products on your site, please see the attached screenshot. If you use the Advanced Translation Editor, the translation content isn't available there.

Thanks.

Edit Post “WPML test post en” ‹ WPML — WordPress 2024-07-01 11-13-25.png
July 1, 2024 at 4:20 am #15865032

michaelG-25

And what I have to do then?
As I already mentioned, Andreas W. from your support told me. That I have to import all tree languages in one file and then use WPML Export and Import to match everything.
Why do we in our case go the otherway and after the import have to UPDATE the translation via WordPress Editor?
Thats not really working, coz we have to go through 3000 products manually?

July 1, 2024 at 4:35 am #15865142

michaelG-25

Forexample, for the category import we did it like this.
We had one file, with all three languages and then we matched them with WPML Export and Import. All translation afterwards can also be seen and edited normally without updating the content with the editor. Is this not possible in our case? Wouldn't it be efficient?

In our case, does that mean the translations are there but they can not be seen in the translation editor? Do I have to update the translations or if I just import them and not updating it via editor, they still will show in the frontend correctly? They just not showing in the backend? Is that right?

July 1, 2024 at 7:59 am #15866412

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Just to remind we are using the plugin WP All Import and WPML All Import to import products and translation products on the sandbox site, not the plugin WPML Export & Import.

does that mean the translations are there but they can not be seen in the translation editor?

Yes, the translation products are there on the site, but the content is not available in the WPML Translation Editor.

If I just import them and not updating it via editor, they still will show in the frontend correctly?

Yes, correct. If you just import translation products, they will show in both admin area and frontend.

But in case you want to edit a translation product and make some changes in the admin area, you have to use the WordPress editor as I mentioned above.

I hope that makes sense.

July 1, 2024 at 8:10 am #15866507

michaelG-25

Yes, that makes sense!
So then I can import all the products as discussed. I dont need to change the products in the backend or translate them. This will all go over the WP All Import and WPML All Import.

When I need to make an update for a certain product, I will make again an product import.
Is it possible TO MAKE ONLY ON PRODUCT UPDATE via WP All Import and WPML All Import.
Meaning I will import again the three languages but with a updated version. that works?

Just for my understanding: Why we use for the Category Import "WPML Export and Import"? And for the Products "WP All Import" and "WPML All Import". Why we can not just use one plugin for all the imports? What is the difference?

I will now again import, the products as you explained. So hopefully it works. When I tried it, the translation never showed...
How long are you still available. For checking in again?

July 1, 2024 at 9:09 am #15867042

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Meaning I will import again the three languages but with a updated version. that works?

Yes, that will work. You can make updates in the import files and import them to the site in all languages.

Why we use for the Category Import "WPML Export and Import"? Why we can not just use one plugin for all the imports? What is the difference?

You can use only one plugin WPML All Import to import categories and translation categories as well. I already mentioned that in a previous reply.

Please follow the documentation to import categories in multiple languages with WPML All Import
https://wpml.org/documentation/related-projects/legacy-wpml-all-import/importing-multiple-languages-with-wp-all-import-and-wpml/#option-2-import-the-multilingual-terms-using-wp-all-import

The difference is: WPML All Import is a bridge plugin for WPML and WP All Import. WPML Export & Import will assist many import plugins to import content in multiple languages. The import process might be different between import plugins.
Refer to the documentation
https://wpml.org/documentation/related-projects/wpml-export-and-import/

How long are you still available? For checking in again?

I'm working in the UTC+7 timezone (8-17h). Feel free to post your questions about the import products here. I will reply to the question as soon as possible.

Thanks.

The topic ‘[Closed] Categories which called the same in all three languages are for example "Blackline" can not be imported’ is closed to new replies.