This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that some images on the homepage category for another country were not loading.
Solution:
We suggested that the client should first update their WPML plugins as they were using outdated versions. Here are the steps we recommended:
1. Download the latest versions from https://wpml.org/account/downloads/
2. Navigate to Plugins → Add New → Upload Plugin in the WordPress dashboard and upload the freshly downloaded files.
We also advised the client to back up their database before making any changes. If the issue persists after updating, we asked the client to provide screenshots showing how the images were added.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 3 weeks, 2 days ago.
Assisted by: Andrey.
 |
 WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |
