Problem: The client reported that some images on the homepage category for another country were not loading. Solution: We suggested that the client should first update their WPML plugins as they were using outdated versions. Here are the steps we recommended: 1. Download the latest versions from https://wpml.org/account/downloads/ 2. Navigate to Plugins → Add New → Upload Plugin in the WordPress dashboard and upload the freshly downloaded files. We also advised the client to back up their database before making any changes. If the issue persists after updating, we asked the client to provide screenshots showing how the images were added.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where non-logged-in users are redirected to an empty cart page when clicking on a WooCommerce order payment link, while logged-in users (such as admins) are directed to the correct payment page. Solution: We recommend verifying and confirming whether the problem persists with WPML disabled and in the default language. If the issue still occurs when WPML is disabled, it indicates that the problem is not related to WPML. Ensure that everything works correctly without WPML first, then enable WPML, translate the content, and check if any WPML-specific issues appear. Additionally, ensure that all related pages and URLs are properly translated to maintain functionality when using WPML with WooCommerce. For more details on translating WooCommerce pages with WPML, visit WooCommerce Multilingual.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
