Changes with Elementor on translated pages are falling back

This thread is resolved. Here is a description of the problem and solution.

Problem:

Changes with Elementor on translated pages are falling back.

Solution:

If you edited the translated page using Elementor and then edited it using WPML Translation Editor, the changes Elementor made will revert.

So, if you want to translate a page manually, please disable the WPML editor on this page

Relevant Documentation:

https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Documentation request

This topic contains 7 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 8 months ago.

Assisted by: Osama Mersal.

Author	Posts
September 8, 2023 at 8:42 am #14364703
royF-4	Hello, Running WPML latest version (4.6.6) and translating to Arabic a website with WordPress 6.3.1, Elementor 3.15.3 / Elementor Pro 3.15.1 and Bridge theme 28.7 The issue is that when I do any modification with Elementor to any translated page, the modification takes effect immediately but will be lost after some time!!! Website URL: hidden link Appreciate your help
September 10, 2023 at 8:36 am #14370537
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. First of all, sorry for the late reply due to a higher workload. If you edited the translated page using Elementor and then edited it using WPML Translation Editor, the changes Elementor made will revert. So, if you want to translate a page manually, please disable the WPML editor on this page. Kindly check our guide about manual translation. (https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/) Best regards, Osama
September 10, 2023 at 12:49 pm #14371291
royF-4	Thank you Osama for getting back, I edidted first using WPML Translation Editor, then given that the Arabic font is smaller and Arabic is Right to Left, etc,.. the translated pages need some padding/margin/different font size/etc,, so I adjusted the translated pages using Elementor but it keeps reverting back!! Any idea? Thank you, Roy
September 10, 2023 at 1:02 pm #14371301
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi Roy, Thanks for your update. Does it revert back randomly without any edits? If yes, please disable the WPML editor on this page, update it in both languages, and check if the issue will persist. Best regards,
September 10, 2023 at 1:49 pm #14371379
royF-4	Thanks Osama, Will try it out and let you knoe... Roy
September 10, 2023 at 2:09 pm #14371439
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi Roy, Sure, please take your time and let me know the result of the test. Best regards,
September 12, 2023 at 10:08 am #14382565
royF-4	Hi Osama, I disabled WPML editor on all pages then did some changes with Elementor and saved the pages. It seems to work! I still see randomly some modifications (not the whole page) reverting back so I'll fix them and keep watching to make sure it is not myself who is making mistakes... By the way, the issue and the fix you suggested is simultanouesly on 6 websites not just 1 site. I'll wait another 24 hours to confirm before closing the ticket. Thanks, Roy
September 12, 2023 at 10:12 am #14382585
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi Roy, It's great to hear that the issue is fixed 🙂 . Please take your time monitoring the issue and let me know if you need further assistance. Have a great day! Best regards, Osama