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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 7 replies, has 2 voices.

Last updated by Andreas W. 7 months, 1 week ago.

Author Posts
November 27, 2024 at 6:50 pm #16451439

Stephanie

Background of the issue:
I am trying to use WPML to enable checkout on my website, hidden link, in languages other than the default English.

Symptoms:
When attempting to checkout in a different language, I receive error messages indicating that required fields are not filled, even though they are. The error messages are: 'Facturering Voornaam is een vereist veld.', 'Facturering Achternaam is een vereist veld.', 'Facturering Land/regio is een vereist veld.', 'Facturering Straatnaam is een vereist veld.', 'Facturering Nr. is een vereist veld.', 'Facturering Plaats is een vereist veld.', 'Facturering E-mailadres is een vereist veld.', 'Voer een adres in om verder te gaan.'

Questions:
How can I resolve the checkout errors in other languages?
Is there a specific WPML setting I need to adjust for multilingual checkout?

November 27, 2024 at 7:27 pm #16451508

Stephanie

I have deactivated all my plugins excepte woocommerce and wpml but the problem still exists.

November 27, 2024 at 8:45 pm #16451684

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

While one of my teammates addresses your ticket, I will provide you with some initial debugging steps.

I noticed that the WooCommerce Multilingual plugin is not installed on your website. You need to install this plugin to create a multilingual store with WPML.

You can find more details here: https://wpml.org/documentation/related-projects/woocommerce-multilingual/.

To install it, you can also visit https://wpml.org/account/downloads/ or navigate to Plugins → All Plugins and click on the Commercial tab.

Please check for the issue again once all the necessary plugins are installed.

November 27, 2024 at 9:32 pm #16451767

Stephanie

I installed woocommerce multilingual but now all my products are free!!!!!

November 27, 2024 at 10:13 pm #16451821

Stephanie

I've disable woocommerce multilingual now (it's Black Friday week and I can't afford to be selling my products for free!)

November 28, 2024 at 2:09 am #16452148

Stephanie

I have turned off wpml so I only have english because I can't afford to lose sales for black friday.

November 28, 2024 at 5:02 pm #16456469

Stephanie

Somehow I managed to solve the checkout problem, but although I see the normal and sale prices on the webshop, people are able to purchase the product for $0.00

November 30, 2024 at 7:19 pm #16462246

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

This might be an issue between "YayCurrency Pro" and WPML.

WooCommerce Multilingual (WCML) has its own multi-currency feature which is compatible with WPML.

https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/

I suggest you disable "YayCurrency Pro" and use WCML's currency feature.

The topic ‘[Closed] Checkout page in other languagest not working’ is closed to new replies.