This thread is resolved. Here is a description of the problem and solution.
Problem:
Client reported that the select field of the contact form was missing in the UK version of their website.
Solution:
We recommended the following steps:
1. Increase the WordPress memory limit to a minimum of 128MB, preferably 256MB. The client can add the following code to their
wp-config.php
file:
/* Memory Limit */ define('WP_MEMORY_LIMIT', '256M');
This code should be placed above the line
/* That's all, stop editing! Happy blogging. */
.
2. After increasing the memory limit, the client should:
- Edit the form in the original language.
- Make a small change to the select field.
- Save the changes.
- Update the translation.
- Check if the issue with the select field is resolved.
If the solution provided does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Carlos Rojas.