Contractor link not appearing

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Supporter timezone: Europe/Madrid (GMT+02:00)

Tagged: Account Issues

This topic contains 15 replies, has 2 voices.

Last updated by Carlos Rojas 1 week, 3 days ago.

Assisted by: Carlos Rojas.

Author	Posts
May 8, 2023 at 8:40 am #13602979
ronG-2	Contractor link not appearing
May 8, 2023 at 10:04 am #13604041
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, Could you share the email address that sent you the message? Regards, Carlos
May 8, 2023 at 11:17 am #13604819
ronG-2	Hi Carlos, yes noreply@wpml.org
May 9, 2023 at 7:40 am #13610461
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, I'm sorry for the late reply Could you forward the email to carlos.r@onthegosystems.com ? Regards, Carlos
May 9, 2023 at 8:17 am #13610983
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi Ron, Thank you for forwarding the email. The first link 'what you get by appearing in WPML’s contractors directory' will take you to our Contractors page: https://wpml.org/contractors/ and the second link 'your account' will take you to https://wpml.org/account/ Please let me know if you need more assistance 🙂 Regards, Carlos
May 10, 2023 at 7:51 am #13619085
ronG-2	Hi Carlo, Yes, I understand 😉 But there should be, and I quote: "You will see a new section for contractors, which is now available to you. Click on the “Contractor account setup” link. " That section and setup link isn't appearing in my account. Best, Ron
May 11, 2023 at 8:12 am #13627981
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi Ron, Please follow this link: https://wpml.org/register-as-a-contractor/ and let me know if you see the contractor form or if it just redirects you to the account page? Regards, Carlos
May 11, 2023 at 10:17 am #13628991
ronG-2	Hi Carlos, It redirects me to the account page.
May 11, 2023 at 1:00 pm #13630567
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, I'm contacting a specialist in this area to solve this particular problem. I will keep you updated. Regards, Carlos
May 15, 2023 at 3:50 pm #13649637
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi Ron, Our specialists are still investigating this issue. I will keep you updated. Regards, Carlos
May 17, 2023 at 9:56 am #13663157
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi Ron, I asked our specialists about this issue and they are already working on it. I will get back to you as soon as I get more information. Regards, Carlos
May 17, 2023 at 10:18 am #13663251
ronG-2	Great, thanks Carlos!
May 18, 2023 at 7:38 am #13669483
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	You are welcome! 🙂
June 1, 2023 at 1:43 pm #13754921
ronG-2	Hi Carlos, Any updates on the matter? Thanks, Ron
June 2, 2023 at 7:46 am #13758837
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi Ron, This ticket is currently ready for testing, so next week we should have deployment related to this issue. Regards, Carlos