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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are managing translation credits for multiple domains using WPML and need to move credits from one domain to another.
Solution:
If you're experiencing this, we recommend you follow the steps outlined in the guide on how to manage your translation credits. Specifically, you can remove credits from one site and then assign them to another. For detailed instructions, please visit How to Assign Automatic Translation Credits to Your Sites.

Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by Carlos Rojas 6 months, 2 weeks ago.

Assisted by: Carlos Rojas.

Author Posts
January 27, 2025 at 2:09 pm #16638278

katarzynaP-4

Background of the issue:
I am working on a site under development and managing translation credits for multiple domains using WPML.

Symptoms:
One of my domains, hidden link, is not using more credits for translation.

Questions:
Can I move translation credits from hidden link to my domain hidden link?

January 27, 2025 at 2:14 pm #16638306

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

The steps described in this guide: https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/#how-to-remove-credits-from-a-site will help you transfer the credits to another site or back to your wpml.org account so you can assign them to the other site.

Regards,
Carlos