This thread is resolved. Here is a description of the problem and solution.
Problem:
The client noticed that the currency for pay-as-you-go translation services is displayed in Euros, whereas they expected it to be in Canadian dollars.
Solution:
We explained that WPML's pay-as-you-go translation services are currently charged in Euros, as detailed in our documentation. This is a standard practice and not an error. We also clarified that previously, the pricing was in USD, which might have caused the confusion if the client had used the service before. For more information, please refer to our documentation on automatic translation pricing: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
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Last updated by 2 weeks, 2 days ago.
Assisted by: Dražen.
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 Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
