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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client implemented multicurrency from the CMS, but the currency switcher was not appearing on the product page.
Solution:
1. We verified that the currency switcher works correctly.
2. The currency switcher was not displaying because there was only one currency set for the location. The switcher requires at least two currencies for the same country to be displayed.
3. For logged-in users, the location is determined by the billing country set in their profile, not by IP location. To see the switcher, one should either use a private window or change the billing address.
4. We provided a link to the documentation for setting up currencies per location:

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This topic contains 1 replies, has 2 voices.

Last updated by Dražen 1 year, 8 months ago.

Assisted by: Dražen.

Author Posts
November 7, 2023 at 7:08 am

yuusukeM

currency switcher not showing if using Client Location

November 7, 2023 at 7:37 am
November 7, 2023 at 8:57 am #14744733

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I checked and it works just fine.

The reason one why the currency switcher is not showing is that you have only 1 currency for location, so there is nothing to show in the switcher. If you have at least 2 currency for the same country it would show, the image attached.

Reason two, is logged users location is determined on the billing country set, not the IP location, so you would need to check this in a private window or change the billing address for your user.

- https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#currencies-per-location

Hope this helped make things clear.

Regards,
Drazen

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