This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to delete a WPML key for their site and is concerned about whether they can request a new one. After deleting the key, they encountered a message indicating that WPML needs to connect to its server for updates but is blocked by network or security settings.
Solution:
We recommend that you remove the WPML key via https://wpml.org/account/sites and then generate a new one for the domain of your choice. Ensure that your network or security settings allow outgoing communication to wpml.org to prevent issues with server connectivity.
If this solution does not resolve your issue or seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If problems persist, we highly recommend opening a new support ticket for further assistance.
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This topic contains 2 replies, has 2 voices.
Last updated by 3 months ago.
Assisted by: Mihai Apetrei.