Deleted images are not removed from the uploads folder

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 4.61 hours from now. Thank you for your understanding.

This topic contains 3 replies, has 2 voices.

Last updated by Yvette 4 years, 6 months ago.

Assisted by: Yvette.

Author	Posts
April 20, 2020 at 1:16 pm #5949547
idaE-2	Tell us what you are trying to do? I want to delete hundreds of old 'zombie' blog posts. However, when I delete a post I noticed that the images are not deleted. So I went to the Media Library just to try to permanently delete a media file. Even if I do this on both languages the image URL can be reached as the file is not removed from the server. I’ve tried to Go to WPML > Settings > Posts and Pages synchronization > and checked the box "When deleting a post, delete translations as well" (and saved of course). Still, the problem persists. The files are only deleted from the Media Library, not from the server. Can you please help me with this? The best would be if the images are deleted everywhere when I delete and trash the blog posts. What is the link to your site? hidden link
April 21, 2020 at 1:48 pm #5960013
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	Hello The physical file will remain undeleted until the last reference to it is also deleted. I just tested this on my local site and this is the way the plugin is behaving. Here is a description of how it works: https://wordpress.stackexchange.com/questions/262284/media-not-actually-deleted-on-disk-when-click-permanent-delete So please make sure that the media library in all languages has this record removed.
April 23, 2020 at 12:25 am #5972431
idaE-2	Hi, Thank you for your reply! I'm sorry, but this didn't help me. My issue still remains and I don't understand how to solve it? When I try to permanently delete something from the media library, it remains in the folder on the server. Even if it's deleted from both languages, it's still on the server. Also, I have this activated under WPML settings: "When deleting a post, delete translations as well".
April 23, 2020 at 10:39 am #5975977
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	Hmmm. 1. Diagnostic. Please try the following. - First, temporarily deactivate your non-WPML plugins and change your active theme to TwentyTwenty. - Then upload a new image - With this new temporary configuratio, please now delete the image form the library in both languages. - Is the physical file still present? If so, then please do the same test but this time with WPML CMS deactivated. Is the result the same? Thanks for your help in doing these tests.