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This topic contains 6 replies, has 3 voices.

Last updated by Osama Mersal 1 year, 6 months ago.

Assisted by: Osama Mersal.

Author Posts
July 18, 2023 at 10:58 am #14058443

mattiasL-9

When i switch language the design looks different. You can test switch language for this page: hidden link

What do i need to do for the english language to have the same design as the main language (swedish)?

Because change the design on every site will be very time consuming.

English.JPG
Swedish.JPG
July 18, 2023 at 4:38 pm #14061125

Ahmed Mohammed
Supporter

Timezone: Africa/Cairo (GMT+02:00)

Hi there,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or if I can help with the issue quickly.

It looks like the translated page does not have the same "Full Width" style as the page in the original language.

This could be caused by a post meta value (a custom field value) that's not copied to the translated page.

To troubleshoot what is happening here, please follow these steps:

1. Go to WPML → Settings → Custom Fields Translation
2. Enable this option: Show "Multilingual Content Setup" meta box on post edit screen and hit the "Save" button.
3. Edit the homepage in the original language and scroll all the way down on the edit screen.
4. Take a screenshot of the Multilingual Content Setup section. Please check the attached screenshot for reference.
5. Upload the screenshot to your next reply.

Looking forward to hearing back from you.

20230718 at 19.37.42.png
July 19, 2023 at 6:27 am #14062585

mattiasL-9

Hi.
Thanks for the steps for a first trouble shoot of my issue.

I followed the steps, and this is how it looks for me now when i click edit in the home page and scroll all the way down (see the attached image).

Screen shot of home page edit section.JPG
July 19, 2023 at 8:46 am #14063755

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I'm Osama from WPML forums support. I'll be glad to help you today.

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

July 19, 2023 at 10:25 am #14064913

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the access details. I've checked the issue and was able to fix it by setting the "_kad_post_layout" field to "Copy". (Kindly check the attached screenshot)

Please check the page and let me know if it works as expected. (hidden link)

Best regards,

2023-07-19_13-23-39.jpg
July 19, 2023 at 11:51 am #14065835

mattiasL-9

Hi and thanks for the quick fix of my issue.
Yes that fixed the issue of my problem as expected 🙂

Will this change also affect all other pages of the site? So all other pages will have the same design as the swedish version?
If so, you can close this ticket and i appreciate for the fast and easy help 😀

July 19, 2023 at 11:57 am #14065867

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

It's great to hear that the issue is fixed. You need to update the pages in the default language in order to copy the style.

Have a great day!

Best regards,

July 19, 2023 at 12:01 pm #14065889

mattiasL-9

Alright will keep that in mind 🙂