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Tagged: Exception
This topic contains 6 replies, has 3 voices.
Last updated by Osama Mersal 1 year, 6 months ago.
Assisted by: Osama Mersal.
Author | Posts |
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July 18, 2023 at 10:58 am #14058443 | |
mattiasL-9 |
When i switch language the design looks different. You can test switch language for this page: hidden link What do i need to do for the english language to have the same design as the main language (swedish)? Because change the design on every site will be very time consuming. |
July 18, 2023 at 4:38 pm #14061125 | |
Ahmed Mohammed Supporter Timezone: Africa/Cairo (GMT+02:00) |
Hi there, Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or if I can help with the issue quickly. It looks like the translated page does not have the same "Full Width" style as the page in the original language. This could be caused by a post meta value (a custom field value) that's not copied to the translated page. To troubleshoot what is happening here, please follow these steps: 1. Go to WPML → Settings → Custom Fields Translation Looking forward to hearing back from you. |
July 19, 2023 at 6:27 am #14062585 | |
mattiasL-9 |
Hi. I followed the steps, and this is how it looks for me now when i click edit in the home page and scroll all the way down (see the attached image). |
July 19, 2023 at 8:46 am #14063755 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, I'm Osama from WPML forums support. I'll be glad to help you today. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
July 19, 2023 at 10:25 am #14064913 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for the access details. I've checked the issue and was able to fix it by setting the "_kad_post_layout" field to "Copy". (Kindly check the attached screenshot) Please check the page and let me know if it works as expected. (hidden link) Best regards, |
July 19, 2023 at 11:51 am #14065835 | |
mattiasL-9 |
Hi and thanks for the quick fix of my issue. Will this change also affect all other pages of the site? So all other pages will have the same design as the swedish version? |
July 19, 2023 at 11:57 am #14065867 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, It's great to hear that the issue is fixed. You need to update the pages in the default language in order to copy the style. Have a great day! Best regards, |
July 19, 2023 at 12:01 pm #14065889 | |
mattiasL-9 |
Alright will keep that in mind 🙂 |