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This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 8 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
November 11, 2023 at 10:38 am #14781583

Tanya

When I go to Translation Management, only the pages are showing, not the Divi Builder Templates (here, footer and header).

I followed the Divi documentation here on WPML.

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November 11, 2023 at 10:39 am #14781585

Tanya

Also, I did find the elements of the footer in the Strings, I translated them there, but the translation doesn't show up on the frontend.

November 11, 2023 at 10:45 am #14781587

Tanya

Also, for some reason, the GDPR plugin by LegalWeb.io, which shows perfectly fine out of the box on e.g. cyclinguists.com, it doesn't do the EN on Ring Interpreting.

November 14, 2023 at 6:56 am #14793673

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello Tanya,

Thank you for contacting the support.

In WPML → Translation Management you can use the "Type" dropdown to filter for Header Layout, Footer Layout, or Body Layout, which you can then translate accordingly.

See https://wpml.org/documentation/theme-compatibility/divi-builder/#translating-custom-global-header-footer for details.

If that's not the case, can you please share some screenshots or screen recording to explain the issue?

On the other hand, I ‘ll advise you to fix “WP Memory Limit” to at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set this in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

See https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php for details. Increasing WP Memory may help improve the performance.

P.S.: For other issues, I'll recommend reporting separately, because as per our forum policy we can handle only one issue per ticket.

Regards.

November 15, 2023 at 8:00 am #14804993

Tanya

For some reason, the builder templates now showed up without me doing anything. Thanks!