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This topic contains 32 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 9 months ago.

Assisted by: Long Nguyen.

Author Posts
April 17, 2023 at 1:25 am #13482961

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

I'm not able to login to your site with the provided credentials in the split ticket to check the issue again. Can you please share it? Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: 
https://wordpress.org/plugins/duplicator/

I think there could be some issues:
- with the template of the category page in the German language
- conflict with a plugin or a block of code on your site (slug or something related)

I will ask my 2nd tier support about this if I cannot find what causes the issue.

Look forward to your reply.
Thanks

April 17, 2023 at 2:05 am #13483119

dennisv-9

Maybe because of the strange words germans use with the Verdammt, ich habe keine Möglichkeit, das wpml auf divi extra zum Laufen zu bringen

Möglichkeit? maybe or something, but the slugs are translated from the posts name with wpml

The category menu : NACHRICHTEN
BESUCHE
TUN UND ERLEBEN
SIEHE
ESSEN UND TRINKEN
SCHLAF
GESCHÄFTE

should look like the geschafte page, filled with posts not just a single image. then i means its broken.

forminstance: hidden link is broken
hidden link totallt empty and should be filled like geschafte or main page

hidden link should be filled with webcams
you can see how the must look in the UK version

and then you may notice that CSS of the text translations is also messed up after a link the text goes to next line instead of the normal format like on the dutch page.

--
i puth the translation on ext so egmondonline.nl/de or /en but i have google indexed normal URLS like egmondonline.de and egmondonline.site

April 17, 2023 at 6:23 am #13484175

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

I'm asking my 2nd tier support about this issue and I will update you here when I have something to share.

Regards.

April 17, 2023 at 7:39 am #13484565

dennisv-9

Ok what did you change the site is down ? i started the plugins again for the time being as i think to know that they did not give the problem with divi and wpml, after testing this weekend.

April 18, 2023 at 9:47 am #13494277

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

I see the website is working properly now. I've tried to download the Extra theme and installed it on my local host but do not see that issue. So I think it's a specific issue on your site when the translation template is not updated correctly.
I'm discussing the issue with my 2nd tier support and update you here once I have any information.

Thanks for your patience.

April 18, 2023 at 12:03 pm #13495367

dennisv-9

Can you send me the chat transcript so i can send it to Divi Support i have a entrance there and they agree to look at it also.

April 18, 2023 at 11:10 pm #13500079

dennisv-9

You will not believe me..

i found the error

is a post in a category view for instance a hotel. in German in Catecory Schlaf.
this page went blank or only showed one image.

The Reasen: tatatatatat

In post block you can edit some features like show date or show category and
also SHOW RATING

When you seth this to ON like i did on all hotels etc. the pages breaks.

This is a joint BUG on aswell wpml as DIVI and i can replicate it..

i will let you try so keep the password working to log in..

just go to the German page and choose SCHLAF on admin menu category builder
image 1
hit edit and / edit a post scroll down image 2
put this on STAR RATING and save
try to open the page..
BROKEN...

so please change it back and let me know you findings.
and then please remove the debug settings log settings etc.. what you changed to find my error.

let me know..

Regards Erik

Schermafbeelding 2023-04-19 010731.jpg
Schermafbeelding 2023-04-19 010045.jpg
April 18, 2023 at 11:38 pm #13500153

dennisv-9

I did not finisch so you can try yourself see yourself on page SIEHE thats still broken.
please dont try to do my fix i will do this myself because of the amount of blocks and design.

April 18, 2023 at 11:40 pm #13500155

dennisv-9

now only the choosen page of german for instance. are all still broken
hidden link
hidden link

hopefully You find the answer.

April 18, 2023 at 11:43 pm #13500157

dennisv-9

error found when errors is set to on:

Deprecated: explode(): Passing null to parameter #2 ($string) of type string is deprecated in /home/egmond/domains/egmondonline.nl/public_html/wp-includes/general-template.php on line 1426

Deprecated: rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /home/egmond/domains/egmondonline.nl/public_html/wp-includes/formatting.php on line 2786

Deprecated
: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in
/home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/core.php
on line
828

Deprecated: Return type of Twig\Node\Node::count() should either be compatible with Countable::count(): int, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/egmond/domains/egmondonline.nl/public_html/wp-content/plugins/wp-simple-firewall/src/lib/vendor/twig/twig/src/Node/Node.php on line 213

Deprecated: Return type of Twig\Node\Node::getIterator() should either be compatible with IteratorAggregate::getIterator(): Traversable, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/egmond/domains/egmondonline.nl/public_html/wp-content/plugins/wp-simple-firewall/src/lib/vendor/twig/twig/src/Node/Node.php on line 221
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Notice: ob_end_flush(): Failed to send buffer of zlib output compression (1) in /home/egmond/domains/egmondonline.nl/public_html/wp-includes/functions.php on line 5309

Notice: ob_end_flush(): Failed to send buffer of zlib output compression (1) in /home/egmond/domains/egmondonline.nl/public_html/wp-includes/functions.php on line 5309

in directadmin i had a extra php setting for gzip manuel set i removed it and lost one of the errors i see when debug is on.

when i open a post in German with debug on i see this

Fatal error: Uncaught ValueError: Unknown format specifier "," in /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/template-tags.php:223 Stack trace: #0 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/template-tags.php(223): sprintf() #1 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/template-tags.php(1572): extra_get_post_rating_stars() #2 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/template-tags.php(1530): et_extra_display_post_meta() #3 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/single-post.php(36): extra_display_single_post_meta() #4 /home/egmond/domains/egmondonline.nl/public_html/wp-includes/template-loader.php(106): include('...') #5 /home/egmond/domains/egmondonline.nl/public_html/wp-blog-header.php(19): require_once('...') #6 /home/egmond/domains/egmondonline.nl/public_html/index.php(17): require('...') #7 {main} thrown in /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/template-tags.php on line 223

if i open a gatagory template layout page i get this error
Fatal error: Uncaught ValueError: Unknown format specifier "," in /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/template-tags.php:223 Stack trace: #0 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/template-tags.php(223): sprintf() #1 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/template-tags.php(1572): extra_get_post_rating_stars() #2 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/module-posts-content.php(28): et_extra_display_post_meta() #3 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/module-posts.php(7): require('...') #4 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/builder/class-et-builder-element.php(3532): require('...') #5 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/builder/class-et-builder-element.php(3422): ET_Builder_Element->output() #6 /home/egmond/domains/egmondonline.nl/public_html/wp-includes/shortcodes.php(355): ET_Builder_Element->_render() #7 [internal function]: do_shortcode_tag() #8 /home/egmond/domains/egmondonline.nl/public_html/wp-includes/shortcodes.php(227): preg_replace_callback() #9 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/builder/main-structure-elements.php(3784): do_shortcode() #10 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/builder/class-et-builder-element.php(3331): ET_Builder_Column->render() #11 /home/egmond/domains/egmondonline.nl/public_html/wp-includes/shortcodes.php(355): ET_Builder_Element->_render() #12 [internal function]: do_shortcode_tag() #13 /home/egmond/domains/egmondonline.nl/public_html/wp-includes/shortcodes.php(227): preg_replace_callback() #14 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/builder/main-structure-elements.php(2274): do_shortcode() #15 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/builder/class-et-builder-element.php(3331): ET_Builder_Row->render() #16 /home/egmond/domains/egmondonline.nl/public_html/wp-includes/shortcodes.php(355): ET_Builder_Element->_render() #17 [internal function]: do_shortcode_tag() #18 /home/egmond/domains/egmondonline.nl/public_html/wp-includes/shortcodes.php(227): preg_replace_callback() #19 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/builder/main-structure-elements.php(1606): do_shortcode() #20 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/builder/class-et-builder-element.php(3331): ET_Builder_Section->render() #21 /home/egmond/domains/egmondonline.nl/public_html/wp-includes/shortcodes.php(355): ET_Builder_Element->_render() #22 [internal function]: do_shortcode_tag() #23 /home/egmond/domains/egmondonline.nl/public_html/wp-includes/shortcodes.php(227): preg_replace_callback() #24 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/layouts.php(260): do_shortcode() #25 /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/index.php(14): extra_tax_layout() #26 /home/egmond/domains/egmondonline.nl/public_html/wp-includes/template-loader.php(106): include('...') #27 /home/egmond/domains/egmondonline.nl/public_html/wp-blog-header.php(19): require_once('...') #28 /home/egmond/domains/egmondonline.nl/public_html/index.php(17): require('...') #29 {main} thrown in /home/egmond/domains/egmondonline.nl/public_html/wp-content/themes/Extra/includes/template-tags.php on line 223

April 19, 2023 at 2:47 am #13500923

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

I agree with your idea. There could be an issue with the post module in the category layout. I translate the News category in the German language manually and delete some sections that have the post module and then the category page displayed correctly on the frontend.
hidden link

If this is a compatibility issue between the Extra theme and WPML, we will address that by reporting this to the compatibility team.

To be able to report the compatibility issues we need to replicate the issue on a clean installation. I created a clean installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below:
hidden link

Kindly follow the steps below:

- Install the Divi and Extra themes.
- Try to replicate the issue.
- Then let me know the steps to replicate it.

This will help us to report the probable issue to the compatibility team and solve the possible problem faster.

In case you want to have the transcript file and report the error log to Divi support, please download it here hidden link

Look forward to your reply.
Thanks

April 19, 2023 at 1:19 pm #13505025

dennisv-9

can the 2 or 3 line look at the remaining isseu of the postst in german who are broken?
now only the choosen page of german for instance. are all still broken
hidden link
hidden link

hopefully You find the answer.

April 19, 2023 at 8:35 pm #13507849

dennisv-9

Now the english translation is gone? the ctegory page jumb back to dutch, so not translated
pfffffffffffffffffffffffffffffffffff

April 19, 2023 at 9:29 pm #13508001

dennisv-9

found the problem

what i think is that divi updated there extra template fields and added a new option. but WPML did not oversea that change so after implemantation of the WPML plugin the translation script sees the wrong fields to change, i say this because i use on a lot of posts the option to select "hide featured image" and after wpml this option is also unchecked.

So in short any post while wpml is ON is broken untill i change HIDE POST RATING to ON so not show and then is all works again..

the problem is that i am not doing this for 200-400 posts or something by hand.

<script>
/* Disable star ratings */
function disable_ratings() { return false; }
add_filter('extra_is_post_rating_enabled', 'disable_ratings');</script>
and in CSS /* Disable Ratings */
.post-footer .rating-stars, .rating-stars {
display: none;
}</script>

tried those dont work.

April 19, 2023 at 10:10 pm #13508077

dennisv-9

found it.

for now as workaround in theme options unselected RATINGS in layout.single post.
and post info on genaral settings.

its works

but its stilla bug.

The topic ‘[Closed] Divi-Extra al categrories broken en links to HELP PLEASE’ is closed to new replies.