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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client's website logo link redirects to the default language homepage instead of staying on the translated site when using Divi's theme builder global header template.
Solution:
We recommend translating the Divi theme builder template and specifically searching for the logo link to translate it. You can find detailed guidance on how to do this in the following documentation:

Additionally, following the steps outlined in a related support ticket might also help resolve the issue:
Global header logo link from different languages to individual home pages

If these solutions do not resolve your issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.

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This topic contains 3 replies, has 3 voices.

Last updated by Mihai Apetrei 11 months, 1 week ago.

Assisted by: Mihai Apetrei.

Author Posts
July 24, 2024 at 1:11 am #15995191

slye-joyS

Background of the issue:
Hi, the site is pretty much done except for one thing. The logo links redirects to the default language while I'm on the translated site. The logo is an image module created via Divi's theme builder global header template.

Symptoms:
The logo link reverts back to the default language when on the translated site.

Questions:
How can I fix the logo link so it stays on the translated site?

July 24, 2024 at 8:05 am #15996710

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps and try to help with the issue quickly.

You should translate Divi theme builde template and in ATE search for link and translate it, please check:

- https://wpml.org/documentation/theme-compatibility/divi-builder/
- https://wpml.org/announcements/2020/02/translating-links-with-advanced-translation-editor/

Regards,
Drazen

July 24, 2024 at 8:07 am #15996721

slye-joyS

Hi Drazen, thanks for the feedback. I have done both suggestions and the issue still persists.

July 24, 2024 at 8:34 am #15996957

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

I will be happy to help you with this issue. 🙂

Can you please try to follow the steps mentioned by my colleague in this existing ticket here (https://wpml.org/forums/topic/global-header-logo-link-from-different-languages-to-individual-home-pages/) and see if that resolves the issue for you?

Please let me know how that goes.

Mihai Apetrei

July 24, 2024 at 9:12 am #15997089

slye-joyS

Thanks, Mihai. This resolved the issue. Thanks