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[Resolved] EAN code doesn't move with translations

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with EAN codes not transferring to translated files on your site, it might be due to the settings of custom fields in WPML.
Solution:
We recommend following these steps to ensure that your EAN codes are correctly copied to the translations:
1. Navigate to WPML → Settings → Custom Fields Translation, and activate the option labeled "Show 'Multilingual Content Setup' meta box on post edit screen."
2. Go to the original product page and edit the product.
3. Scroll to the bottom of the page and click on "Show system fields".
4. Identify the custom fields associated with your EAN codes that could contain the code and set them to "Copy".
5. Make a slight modification to the product and save your changes.
6. Go to the WPML translation editor and complete the translation.
For more detailed guidance, visit our documentation on Translating Custom Fields.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

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This topic contains 3 replies, has 1 voice.

Last updated by dominikM-32 1 day, 17 hours ago.

Assisted by: Andrey.

Author Posts
March 19, 2025 at 2:29 pm #16835807

dominikM-32

Background of the issue:
I am trying to translate content on my site hidden link using WPML, but the EAN code is not being transferred to the translated file.

Symptoms:
During translation, the EAN code is not transferred to the translated file.

Questions:
Why is the EAN code not transferring during translation?
March 19, 2025 at 2:37 pm #16835853

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

While one of my teammates handles your ticket, I will provide you with initial debugging steps.

Could you please provide more information about the EAN code? Please upload any relevant screenshots that would help illustrate the problem. I want to ensure that we fully understand the issue at hand so that I can provide the best possible solution.

Please update your WPML plugin and add-ons to the latest version, 4.7.2, to benefit from the latest bug fixes and improvements. This may not necessarily resolve your problem; however, we need to work on the newest code available to troubleshoot the issue best.

You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/

If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab.

Please remember to backup your database before you proceed.

Let us know if the issue persists after an update has been done.
March 19, 2025 at 3:05 pm #16835925

dominikM-32

Hello!
I have plugin from WPFACTORY to add EAN. EAN code is type in _alg_ean.
(EAN Barcode Generator for WooCommerce: UPC, ISBN & GTIN Inventory)

Update done!

You must add some code lines to new update 🙂

I think, that You cad add not only these EAN codes from WpFactory, but also other fields, e.g. min, max quantities and quantities step - from WPFactory Min Max Default Quantity for WooCommerce Pro and many many manies...

Of course, please give me solutions for EAN and min max and step fields 🙂

Thanks!

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March 19, 2025 at 3:19 pm #16835981

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for the update.

I think those are the custom fields. You need to copy these custom fields to the translations to ensure that the translated product has the same fields as the original. Tyr the following steps below:

1. Navigate to WPML → Settings → Custom Fields Translation, and activate the option labeled "Show 'Multilingual Content Setup' meta box on post edit screen."

2. Go to the original product page and edit the product.

3. Scroll to the bottom of the page and click on "Show system fields".

4. Identify the custom fields associated with your EAN codes that could contain the code and set them to "Copy".

5. Make a slight modification to the product and save your changes.

6. Go to the WPML translation editor and complete the translation.

Translating Custom Fields:
https://wpml.org/documentation/getting-started-guide/translating-custom-fields/
March 19, 2025 at 7:58 pm #16837097

dominikM-32

Thanks! Works. I don't find this im forum. My nad, doesn't chęci in wolę socumentary. Thanks.