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Tagged: Exception
This topic contains 7 replies, has 3 voices.
Last updated by Prosenjit Barman 1 year, 5 months ago.
Assisted by: Prosenjit Barman.
Author | Posts |
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December 14, 2023 at 4:29 pm #15066619 | |
netaD |
I am trying to edit permalinks of 2 translated pages (Hebrew), hidden link Help appreciated, |
December 15, 2023 at 12:21 pm #15072127 | |
George Botsev WPML Supporter since 02/2014
Languages: English (English ) Timezone: Europe/Sofia (GMT+03:00) |
Hello! The relevant documentation: https://wpml.org/documentation/getting-started-guide/translating-page-slugs/#sending-post-or-page-slugs-to-translators Perhaps you should attempt to change that setting to "Translate" and do a small change in the original page and re-send it to translation. |
December 16, 2023 at 10:25 am #15077063 | |
netaD |
Hello, Thanks a lot. |
December 18, 2023 at 12:50 pm #15084317 | |
Prosenjit Barman WPML Supporter since 03/2023
Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00) |
Hi There, Enabling the "Page URL" option to "Translate" should result in the appearance of a slug field in the Translation Editor, allowing you to add a translation for the slug. Since it is not happening, I kindly request you share the WPML Debug Info so that I can get a better overview of your site and system. Please check the link below to learn more about how you can get the info. - https://wpml.org/faq/provide-debug-information-faster-support/ After obtaining the debug information, please copy and paste it into the Debug Info box, which will be available when you submit your next response. I will check and let you know what to do next. Looking forward to your response. Best regards, |
December 18, 2023 at 4:04 pm #15086061 | |
netaD |
Hello, |
December 19, 2023 at 9:35 am #15090351 | |
Prosenjit Barman WPML Supporter since 03/2023
Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00) |
Hi There, From the Debug Info, I can see that the necessary configuration to translate the page/post slug is made correctly. Since the URL field is still not showing in the Translation editor, a closer inspection will be required to understand the root cause. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. IMPORTANT Looking forward to your response. Best Regards, |
December 19, 2023 at 4:31 pm #15095277 | |
netaD |
Hello, I have no problem of you logging in, but not downloading plugins or making any changes. Thanks, Neta |
December 20, 2023 at 7:58 am #15098501 | |
Prosenjit Barman WPML Supporter since 03/2023
Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00) |
Hi Neta, For your information, We have only one known issue with the Rankmath plugin that you can see here: https://wpml.org/errata/rank-math-seo-turning-on-strip-category-base-causes-issues-with-secondary-languages/ However, I have conducted a test by installing the Rankmath Plugin and can confirm that the URL always appears in the Translation editor. The issue appears to be specific to your site, and pinpointing the exact cause will require a more detailed examination. Given that your site is currently live, it would be advisable to replicate the problem on a staging site. Please provide access to this staging site in your next response, so we can proceed with a thorough investigation. I have enabled the private fields for you so that you can securely share the access. Looking forward to your response and I'm always here to help! Best regards, |
December 23, 2023 at 4:15 pm #15122705 | |
netaD |
Hello, There must be some kind of difficulty accepting the longer rankmath links, not sure why. Thank you for your help. |