Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 2 replies, has 1 voice.

Last updated by Kor 2 months ago.

Assisted by: Kor.

Author Posts
March 17, 2025 at 1:53 pm #16825455

hayleyv

Background of the issue:
I am trying to enable the site after pushing from a staging site. The site domain change detection shows inaccurate information, preventing the copy/share of credits. The issue can be seen at hidden link.

Symptoms:
The site domain change detection shows inaccurate information, taking me to the Translation Management page instead of providing the migration code. The message displayed is: 'WPML detected a new address for this site. Looks like this site was previously at hidden link and now it’s at hidden link. Do you still have the same site running at hidden link?'

Questions:
Why is the site domain change detection showing inaccurate information?
How can I obtain the correct migration code?

March 18, 2025 at 11:38 am #16829839

hayleyv

Hi, I've not had a response to this issue - can someone get back to me please?

March 19, 2025 at 1:14 am #16832980

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

Based on the screenshot you shared, please click on "no" on the first prompt and then, on the second prompt, click on the second option.

Once you've done that, you should be able to use the translation management again. Then, connect the production site with the staging site using this method https://wpml.org/documentation/automatic-translation/automatic-translation-subscription-for-multiple-sites/ .

Please let me know if this works for you.

The topic ‘[Closed] Enabling site after push from a staging site’ is closed to new replies.