Erasing a "hidden" translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed to erase a post translation that wasn't appearing in all posts or all languages.

Solution:
If you're experiencing a similar issue, we recommend you try the following steps:
1. Click on the "loading circle" icon to open the translation.
2. Choose the option to "overwrite content from X language." For detailed instructions, visit this documentation. This will turn the translation into a duplicate.

Alternatively:
1. Click on the "loading circle" icon and then publish the translation.
2. Once published, the translation will become visible, allowing you to delete it.
3. After deletion, make sure to empty the trash to reactivate the option to "duplicate."

Please try these steps and let us know your results.

Keep in mind that the solution might be irrelevant due to being outdated or not applicable to your case. If so, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Documentation request

This topic contains 2 replies, has 2 voices.

Last updated by mogensG 1 year, 5 months ago.

Assisted by: Bobby.

Author	Posts
February 5, 2024 at 2:44 pm #15266685
mogensG	Erasing a post translation that doesn't appear in all posts/Spanish or all languages The videos explaining the issue are here: 1: hidden link 2: hidden link I am sure this issue will happen sometime in the future, so a step by step may help us along the way. Thanks a lot.
February 5, 2024 at 10:40 pm #15268503
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hi Mogens, Thanks for sharing the screencast; it helped us grasp the issue quickly. 😊 To solve the problem, please follow these steps: - Click on the "loading circle" icon. This action will open the translation. - Next, choose the option to "overwrite content from X language." You can find detailed instructions here: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#how-to-convert-a-translation-into-a-duplicate This process will effectively turn a translation into a duplicate, just like if you had used the "duplicate box." Alternatively, you can: - Click on the "loading circle" icon and then publish the translation. - After publishing, the translation will become visible, allowing you to delete it if needed. - Once deleted, make sure to empty the trash. This action will reactivate the option to "duplicate." Please try out these steps and share your results with me
February 6, 2024 at 10:29 pm #15274023
mogensG	The first system didn't work because it did not offer the option to overwrite. I used the second method and that was fine. Thanks.
February 6, 2024 at 10:30 pm #15274024
mogensG	I would also like to thank you for the speedy reply. You are all very kind. Greetings