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This topic contains 4 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 10 months ago.

Assisted by: Long Nguyen.

Author Posts
July 3, 2023 at 4:08 pm #13935025

michaelW-144

Hi,
the following warning pops up (In german):

"WPML fehlen einige Einträge in den Sprachtabellen und es wird erst richtig funktionieren, wenn dieses Problem behoben wurde.
Bitte rufen Sie die Seite Fehlerbehebung auf und klicken Sie auf "Sprachinformationen löschen und Sprachen mit neuen Daten ausfüllen", um dieses Problem zu beheben.

Diese Warnung wird verschwinden, sobald dieser Fehler behoben wurde."

Translation:
"WPML is missing some entries in the language tables and it won't work properly until this issue is fixed. Please go to the Troubleshooting page and click "Delete language information and populate languages with new data" to resolve this issue. This warning will disappear once this error has been fixed."

In the Troubleshooting page you mention, there is no such link "Delete language information and populate languages with new data".

Where can I find it?

Best regards
Michael

July 4, 2023 at 6:57 am #13937363

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Michael,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

You can go to WPML > Support > Troubleshooting > Click on the button "Reset languages" and see if it helps.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: 
https://wordpress.org/plugins/duplicator/

If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info.
✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.

Look forward to your reply.
Thanks

July 5, 2023 at 4:36 am #13945533

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

- "Database dump of your solution": is the database dump of your site. If you have a backup file, it will include the database and files.
- "Server protection details": is a server protection account to prevent access to the admin area or site directly. If you don't have this, please ignore it.

After checking your site and database, I do not see any issues with the language tables. I also create a test post and translate it into English and Spanish without any issues. So it could be a false positive message.

Then I go to WPML > Support > Troubleshooting > Click on the button "Remove all messages and notifications". Now the error message is removed.

Now you can continue translating content on your site to other languages and let me know if there are any issues.

Look forward to your reply.
Thanks

July 5, 2023 at 4:52 pm #13952903
michaelW-144

Hi, thanks for your reply. I found one issue, that might has to do with that problem.

I wrote a text in german including a Hyperlink. This hyperlink is NOT marked in the spanish and english translation section. I made two sceenshots of it.

You can find this text under "Pages" (Seiten), it is called "Für Freunde"!

Thanks in advance
Michael

New threads created by Long Nguyen and linked to this one are listed below:

https://wpml.org/forums/topic/translate-url-in-elementor-content/

Bildschirmfoto 2023-07-05 um 12.43.01.png
Bildschirmfoto 2023-07-05 um 12.46.05.png
July 6, 2023 at 1:22 am #13954531

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

We can handle one issue per ticket only so if you have other questions/issues, please create a new ticket for them. I can help you to split this ticket into a new one, here is the URL https://wpml.org/forums/topic/translate-url-in-elementor-content/

If you see the main issue of this ticket with the error message is resolved, please mark it as Resolved.

Thanks.