Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: America/Los_Angeles (GMT-07:00)

This topic contains 3 replies, has 3 voices.

Last updated by Bobby 1 year, 9 months ago.

Assisted by: Bobby.

Author Posts
September 11, 2023 at 1:40 pm #14376817

raulT-5

I am getting a 404 error for the Spanish translated page

September 11, 2023 at 2:26 pm #14377149

Alejandro
WPML Supporter since 02/2018

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hello,

I'll help you get started while another supporter takes your case.

The title of the ticket mentions something about an HTACCESS not being writable, which tells me that something is trying to rewrite it. WPML does not ask to rewrite the HTACCESS but if the file doesn't contain the correct information and can't be edited automatically by WordPress then you will have a lot of redirection, 500 errors or 404 issues with or without WPML.

Please ask your hosting why is the file not writable and try to set the permission of the file to 644 in the meantime (all that i'm saying is something that server support should do for you and has nothing to do with WPML).

On our end i suspect that you may be encountering this issue: https://wpml.org/errata/htaccess-is-rewritten-with-language-folder/ but this could happen id another plugin is trying to rewrite the HTACCESS because it's not directly a problem created by WPML but more of a "collateral damage" from having a multilingual site (it will happen with any multilingual solution that changes the URL of the site between the languages).

---------------------

Lastly, In order to provide i better support, i'd greatly appreciate if you could send me the WPML debug information?
You can follow this guide to find it: https://wpml.org/faq/provide-debug-information-faster-support/

I have enabled the correct field for it found on your next reply

Regards,

September 11, 2023 at 7:59 pm #14379493

raulT-5

Here is the information needed

September 11, 2023 at 9:52 pm #14379817

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

Your debug information looks OK.

Please review the following errata documentation shared by my colleague and try the workaround there:

https://wpml.org/errata/htaccess-is-rewritten-with-language-folder/

Let me know your results, please.

The topic ‘[Closed] Error: Your .htaccess file is not writable, so updating it automatically was not’ is closed to new replies.